Christina Smith
Ridgefield
Summary
Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
Overview
24
24
years of professional experience
Work History
Patient Access Representative
PeaceHealth
07.2017 - Current
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Managed insurance verification procedures, enhancing patient access to necessary medical services.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Sales Associate
Kohl's
01.2012 - 07.2017
- Enhanced customer satisfaction through attentive service and product knowledge.
- Collaborated with team members to achieve monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Office Manager
Columbia Treatment Services
09.2001 - 08.2005
- Managed daily office operations, ensuring efficient workflow and timely project completion.
- Developed and implemented office policies to enhance operational efficiency and employee satisfaction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Certificate - Health Administration
Western Business College
Portland, ORSkills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Medical terminology
- Team collaboration
- Multitasking and organization
- Training coordination
- Friendly and outgoing
Timeline
Patient Access Representative
PeaceHealth
07.2017 - Current
Sales Associate
Kohl's
01.2012 - 07.2017
Office Manager
Columbia Treatment Services
09.2001 - 08.2005
Certificate - Health Administration
Western Business College