Christina Steffen
Miami
Summary
Dear Sales Manager’s
I hope you are doing well.
I am writing to formally express my commitment to excellence in my current role and to highlight my strong sales performance, particularly in credit card sales. Over the course of my time in this position, I have consistently demonstrated strong communication skills, product knowledge, and the ability to connect with customers in a way that builds trust and drives results.
My credit card sales numbers have remained high, reflecting both my dedication and my focus on understanding customer needs. I take pride in exceeding sales goals and contributing positively to the overall success of the team and the company.
I am highly motivated to continue improving, growing within the organization, and contributing even greater results in the future. Thank you for your time and consideration.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
Home Depot
Coconut Grove
09.2024 - Current
- Provided knowledgeable advice on home improvement projects.
- Credit card sales
Dispatch Supervisor
Highway Trucking Services llc
Hollywood
05.2020 - 07.2023
- Monitored attendance and productivity for employees by maintaining accurate and updated records.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Tracked changes in computer system to keep records current and accurate.
- Kept detailed and updated records of calls in physical and electronic databases.
- Managed daily delivery and work schedules to maximize coverage.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Administrator - Business Operations
All Day Trucking llc
Miramar
02.2019 - 05.2020
- Partnered with financial and customer operations teams to drive efficiency of business transaction processing using customer data.
- Reduced accounting errors by revising financial reporting and reconciliation processes.
- Drafted management reports, budgets and year-end shareholder report.
- Documented business requirements, functional specifications and training procedures.
Customer Service Associate
Custom car center
Fort Myers
03.2015 - 01.2019
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Receptionist
Braman Miami
- Customer service
- Answering phone calls
- Greeting customers
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL06.2001
Skills
- Knowledgeable in quickbooks
- Mentoring and training
- Logistics activities and coordination
- Schedule checking and oversight
- Sales expertise
Timeline
Sales Associate
Home Depot
09.2024 - Current
Dispatch Supervisor
Highway Trucking Services llc
05.2020 - 07.2023
Administrator - Business Operations
All Day Trucking llc
02.2019 - 05.2020
Customer Service Associate
Custom car center
03.2015 - 01.2019
High School Diploma -
Lehigh Senior High School
Receptionist
Braman Miami