Christina Stemas
New Baltimore,MI
Summary
Life time of servicing the public with exceptional customer service. Very dedicated, and focused on the task at hand. Quick to learn any new tasks and i pride myself on being able to come up with innovative solutions.
Overview
29
29
years of professional experience
Work History
Server
Steakhouse 22
Shelby Twp, MI
07.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Cloverleaf
Eastpointe, MI
05.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked here on and off for a couple of years.
Bakery Cashier / Deli Customer Service Clerk
East Detroit Bakery
Eastpointe, MI
03.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.
Server
Morning Star
Warren, MI
06.2019 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server / Head Bartender
Bonnfire
Chino Valley, AZ
02.2015 - 11.2017
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Server
Louis Pizza
Hazel Park, MI
10.1995 - 10.2013
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Business
Davenport University
Madison Heights, MISkills
- Exceptional customer service
- Cash handling
- Strong work ethic
- Memory retention
- Menu memorization
- Service prioritization
- Team collaboration
- Order management
- Task prioritization
- Multitasking Abilities
- Problem solving
Timeline
Server
Steakhouse 22
07.2023 - 10.2024
Server
Cloverleaf
05.2022 - 06.2023
Bakery Cashier / Deli Customer Service Clerk
East Detroit Bakery
03.2021 - 04.2022
Server
Morning Star
06.2019 - 02.2021
Server / Head Bartender
Bonnfire
02.2015 - 11.2017
Server
Louis Pizza
10.1995 - 10.2013
No Degree - Business
Davenport University