Summary
Overview
Work History
Education
Skills
Timeline
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Christina Stemas

New Baltimore,MI

Summary

Life time of servicing the public with exceptional customer service. Very dedicated, and focused on the task at hand. Quick to learn any new tasks and i pride myself on being able to come up with innovative solutions.

Overview

29
29
years of professional experience

Work History

Server

Steakhouse 22
07.2023 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Cloverleaf
05.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked here on and off for a couple of years.

Bakery Cashier / Deli Customer Service Clerk

East Detroit Bakery
03.2021 - 04.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.
  • Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.

Server

Morning Star
06.2019 - 02.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server / Head Bartender

Bonnfire
02.2015 - 11.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Server

Louis Pizza
10.1995 - 10.2013
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

No Degree - Business

Davenport University
Madison Heights, MI

Skills

  • Exceptional customer service
  • Cash handling
  • Strong work ethic
  • Memory retention
  • Menu memorization
  • Service prioritization
  • Team collaboration
  • Order management
  • Task prioritization
  • Multitasking Abilities
  • Problem solving

Timeline

Server

Steakhouse 22
07.2023 - 10.2024

Server

Cloverleaf
05.2022 - 06.2023

Bakery Cashier / Deli Customer Service Clerk

East Detroit Bakery
03.2021 - 04.2022

Server

Morning Star
06.2019 - 02.2021

Server / Head Bartender

Bonnfire
02.2015 - 11.2017

Server

Louis Pizza
10.1995 - 10.2013

No Degree - Business

Davenport University

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Christina Stemas