Christina Summers-Brown
Atlas Restaurant Group, LLC
Baltimore,MD
1
Certification
11
years of professional experience
HR professional with 8 years of experience in HR operations, employee lifecycle management, compliance, and administrative support. Skilled in onboarding and offboarding, HRIS data management, workers’ compensation, unemployment administration, and regulatory compliance. Experienced in employee relations support, reporting, and process improvement. Holds a Master’s in Human Resource Management.
Work History
Human Resources Coordinator
3 Years 7 Months- Provided guidance for employees and leaders on Total Rewards programs, employment verifications, W-2 requests, and company policies; coordinated benefit open enrollment events and organization-wide communications to increase employee awareness and participation.
- Supported recruitment for corporate positions and managed HRIS employee lifecycle transactions for 2,000+ employees, including candidate screening, interview coordination, offer preparation, onboarding, terminations, promotions, transfers, compensation changes, I-9 compliance, and employment documentation; supported new restaurant openings and business acquisitions.
- Generated workforce and headcount reports for leadership, submitted regulatory external reporting for compliance, and provided cost allocations for invoices to enhance financial reporting accuracy.
- Acted as the primary liaison for workers’ compensation and workplace safety matters, collaborating with employees, managers, and insurance carriers to facilitate claim resolution and return-to-work processes; participated in monthly insurance calls and Safety Committee meetings.
- Administered end-to-end unemployment insurance programs, including state account registrations, claims investigations, appeal representation, tax discrepancy resolution, and coordination with payroll and third-party administrators.
- Developed and implemented standard operating procedures (SOPs), training guides, and process documentation to improve operational consistency and streamline workflows.
Human Resource and Administrative Officer
5 Years 7 Months- Analyzed employee retention metrics and workforce data to identify trends, delivering actionable insights to executive leadership that informed employee retention initiatives.
- Served as the primary point of contact for employee relations matters, addressing employee concerns, providing guidance, and partnering with leadership to ensure timely and appropriate resolution.
- Ensured multi-state labor law compliance for a nationwide remote workforce by maintaining required employment postings and compliance documentation within the HRIS platform.
- Developed and maintained FLSA-compliant job descriptions across all departments, ensuring alignment with business needs and regulatory requirements.
- Led a comprehensive records retention and audit initiative, reviewing active and terminated employee files to strengthen compliance with federal and organizational recordkeeping standards.
Office Manager/HR Assistant (In Office)
3 Years 11 Months- Partnered with executive leadership to coordinate business meetings, company events, retreats, and employee functions, ensuring seamless planning and execution.
- Provided administrative and operational support to the Human Resources department, assisting with special projects, documentation management, and employee-related initiatives.
- Facilitated transition of employees from in-office to remote work by coordinating logistics, communications, and operational processes.
- Managed vendor relationships, facility services, and office operations for over 300 employees, ensuring efficient and productive work environment.
- Coordinated executive calendar scheduling, travel arrangements, and communications for CEO, acting as key point of contact for internal and external stakeholders.
- Provided notarial services for organizational, legal, and departmental documentation, ensuring accuracy and compliance with applicable requirements.
Resident Service Coordinator
1 Year 5 Months- Advocated, mentored, and supported youth ages 10–21 in residential care, fostering personal development and resilience.
- Facilitated conflict resolution and conducted incident investigations to maintain a safe and supportive environment.
- Documented client progress, incidents, and program goals accurately and confidentially to ensure compliance and inform service delivery.
- Trained and onboarded new Direct Care Staff on client care procedures, policies, and program expectations.
- Coordinated schedules, therapy appointments, transportation, and meetings for clients and staff to enhance service accessibility and efficiency.
Education
Master’s - Human Resource Management
Bachelor of Arts - Social Work
Skills
Employee Lifecycle Management (Onboarding–Offboarding)
HR Compliance & Risk Management (I-9
Workers’ Compensation
Unemployment Insurance
Regulatory Reporting)
HR Records Management & Audit Support
Talent Acquisition Coordination (Screening
Interview Scheduling
Offers
Employment Documentation)
Total Rewards Support
SOP Development & Process Improvement
HRIS Systems (ADP Workforce Now)
Internal Communication Platforms (Slack
GoHappy)
Google Workspace | Microsoft Office Suite
DocuSign (HR Documentation) | Adobe Acrobat (PDF Management)
Workers’ Compensation Platforms (ViaOne)
Certification
First Aid CPR AED-American Heart Association Expiration May 2028
Timeline
Human Resources Coordinator
Atlas Restaurant Group, LLC
11.2022 - 06.2026Read More
Human Resource and Administrative Officer
ClearOne Advantage, LLC
04.2017 - 11.2022Read More
Office Manager/HR Assistant (In Office)
ClearOne Advantage, LLC
04.2017 - 03.2021Read More
Resident Service Coordinator
Board of Childcare
11.2015 - 04.2017Read More
University of MD, Global Campus
Master’s from Human Resource Management
Read More
University of Baltimore County
Bachelor of Arts from Social Work
Read More