Christina Tamayo

I currently have permissions for indirect roles I also have been a learning ambassador giving AA's their permissions and showing them how the process works here at Amazon. I also help set up Day 1 onboarding classes along with graduation day on Day 4. I help clean up afterwards as well. I also give retrains and help with transfers form different depts or Buildings.

• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
• Unloaded, inspected, and stored damaged and returned products.

• Supported team members in their tasks, contributing to overall team success.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Maintained accurate records and ensured timely completion of all necessary paperwork.
• Enhanced team collaboration, sharing best practices for efficient processing techniques.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
• Communicated regularly with parents about daily activities and behaviors.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.