Christina Telles
San Jose,CA
Summary
I am a results-oriented professional with a proven track record of delivering high-quality outcomes. My proactive mindset and quick learning ability allow me to adapt effectively in dynamic environments. I am eager to contribute to a team and support the organization’s goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
H.O.A Community Manager | Accounting Clerk
Professional Association Services
Fremont
07.2021 - 08.2023
- Supported senior leadership by delivering accurate budgets and financial reports. Provided additional support through automated operations to enhance efficiency, reduce manual tasks, and develop corrective action plans.
- Maintained legal compliance through accurate general ledger records and bank reconciliations.
- Delivered exceptional customer service by advising homeowners on effective community management strategies, including budgeting and daily data tracking. Planned special activities to promote facility growth and improve resident morale.
- Conducted onsite inspections to ensure vendor compliance with community rules and regulations, and daily communication through newsletters and e-blasts.
Assistant Community Director | Leasing Specialist
Mid-Pen Housing
11.2018 - 05.2020
- Conducted interim and annual recertification interviews and processed files within the allotted time to ensure the property complies with standards and regulatory requirements.
- Generated work orders, monitored turnover forms, and followed up on opened work orders to verify successful completion. Inspects vacated and completed turnover units to ensure move-in-ready condition and standards.
- Posted community letters, lease violations, and 3-day notices; updated and maintained interest lists; and processed applications according to company standards while abiding by legal requirements.
- Collected rents, security deposits, and resident receivables; logged petty cash; and prepared bank deposits. Move in packets, and lease signing.
- Passed on forms to be signed, coordinated meetings through Zoom or phone, screened calls, managed email accounts, and maintained a clean, well-stocked work area.
Estate Listing Coordinator Assistant
DPL Realtors
10.2017 - 11.2018
- Assisting clients with their real estate needs, in buying or selling, by creating a structure of trust, support, and knowledge from start to end.
- Ensured Broker and clients received constant communication and valuable information.
- Distributed flyers, business cards, and signage to promote successful open house listings and showings.
- Promoting continued business by exceeding in business networking and managing a professional-client relationship.
- Administer oaths and affirmations on legal documents to affirm clients' honor and accountability and manage physical and electronic files.
Night Auditor Desk Agent
Panion Group IHG
09.2014 - 10.2017
- Ensured billing and accuracy of information on the guest ledger.
- Processed different forms of payment for room and tax, using various computer programs to complete the balance of all accounts to ensure rapid checkout is completed accurately.
- Responded to all guest needs and requests to achieve maximum customer satisfaction while complying with hotel regulations and standards.
Education
Associate of Science - SAP Business Accounting
Mission College
Santa Clara, CA12-2024
Certification - AWS Cloud Computing
Foothill College
Los Altos, CA12-2023
Associate of Arts - Communications
San Jose City College
San Jose, CA08-2021
Skills
- Strong written and verbal communication skills, exceptional organizational and computer skills, proficient in managing strong personalities, and conducting organized, effective meetings while maintaining a pleasant and professional demeanor
Certification
- Licensed Notary
- Licensed Realtor
- Licensed Enrolled Agent
- Certified Fair Housing Specialist
- Certified CAI, CACM
- Office 365 Certified
Languages
Spanish
Native/ Bilingual
Volunteer Experience-VITA Tax Fellowa
Coordinate the setup and breakdown of sites, manage volunteer teams, and communicate with clients to ensure accurate filings. Analyze W-2 forms and other relevant tax documents to prepare precise and timely tax returns for low- to moderate-income clients. Responsible for processing and thoroughly reviewing prepared tax returns for e-filing across three distinct locations. Completed extensive training on tax code and financial counseling skills.
References
References available upon request.
Timeline
H.O.A Community Manager | Accounting Clerk
Professional Association Services
07.2021 - 08.2023
Assistant Community Director | Leasing Specialist
Mid-Pen Housing
11.2018 - 05.2020
Estate Listing Coordinator Assistant
DPL Realtors
10.2017 - 11.2018
Night Auditor Desk Agent
Panion Group IHG
09.2014 - 10.2017
Associate of Science - SAP Business Accounting
Mission College
Certification - AWS Cloud Computing
Foothill College
Associate of Arts - Communications
San Jose City College
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