Christina Thompson
Oklahoma City,OK
Summary
Dedicated professional with a strong background in customer service and housekeeping at Sullivans Trucking. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective team collaboration. Skilled in time management and maintaining high sanitation standards, ensuring a welcoming environment for all guests.
Overview
2024
2024
years of professional experience
Work History
Front Dest Receptionist
Sullivans Trucking
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
PCA , Housekeeper, Cook
Crystal Place Assistant Living Center
01.2021 - 08.2023
- Supported team members in achieving a high standard of cleanliness throughout the facility.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
Housekeeper
EmeraldCare Sw
01.2016 - 2020
- Maintained cleanliness and organization in guest rooms and common areas.
- Executed daily cleaning tasks using appropriate tools and safety protocols.
- Assisted with laundry operations, ensuring timely completion of linens and towels.
- Adapted to various cleaning techniques based on specific room requirements.
- Reported maintenance issues promptly to ensure guest satisfaction and safety.
- Learned efficient inventory management for cleaning supplies and equipment usage.
- Enhanced guest experience by maintaining a welcoming and tidy environment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Scheduling appointments
- Office organization
Timeline
PCA , Housekeeper, Cook
Crystal Place Assistant Living Center
01.2021 - 08.2023
Housekeeper
EmeraldCare Sw
01.2016 - 2020
Front Dest Receptionist
Sullivans Trucking
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