Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Thorn

Prescott,AZ

Summary

Proven hospitality expert with a track record of enhancing customer satisfaction at Angry Crab Shack through exceptional service and strong work ethic. Skilled in multitasking and POS systems, I excel in fast-paced environments, ensuring high-quality experiences. My ability to resolve issues swiftly and foster customer relationships highlights my commitment to excellence in hospitality service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Angry Crab Shack
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

05.2024 - 07.2024
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.

Server

10.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server, Bartender

05.2021 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Science - Management

Academy of Medical Arts And Science
Harrisburg, PA
09-1999

Associate of Science - Business

Hood College
Frederick, MD
06-1991

High School Diploma -

Central Dauphin High School
Harrisburg, PA
06-1989

Skills

  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Hospitality service expertise

Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • Food Handlers Card March, 2024
  • Drivers License

Timeline

Server

11.2024 - Current

Server

Angry Crab Shack
07.2024 - Current

Server

05.2024 - 07.2024

Server

10.2021 - 03.2023

Server, Bartender

05.2021 - 12.2022

Associate of Science - Management

Academy of Medical Arts And Science

Associate of Science - Business

Hood College

High School Diploma -

Central Dauphin High School

Similar Profiles

CREATE PROFILE
Christina Thorn