Talented professional considered knowledgeable leader and dedicated problem solver. Brings 12 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
7
7
years of professional experience
Work History
Virtual Sales Representative
Ashfield Healthcare
10.2023 - Current
Demonstrate thorough knowledge of the Client's products and ensure clear, concise, and accurate communication of product information with target audiences using proper medical terminology
Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives
Develop a sound understanding of the relevant product and disease are to facilitate detailed discussions with medical professionals
Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA's promotional regulations, and Client customers
Verify and complete required data entry including details of the target's responses, notes, and any follow through actions in accordance with policies and procedures set by the client
Maintain the required product expertise including competitive product knowledge.
R&D Project Management Specialist
Johnson & Johnson
10.2022 - Current
Reviews and identifies effectiveness of existing programs and the needs of new program system
Approves project plan and implements project under established plan and implements project under established planning and management approaches and processes
Designs, develops, and implements various programs, projects and assignment aligned with functional process and service
Works with functions and project manager to deliver project and resource plans that are consistent in approach and methodology
Supports project managers at project level to resolve issues and conflicts and report exceptions
Recommends corrective actions and initiative plans
Administers the change, issues and risks review and management processes
Prepares budgets, project schedules and prepares statistical reports associated with programs/projects
Establish solutions to ensure project completion
Leads project as assigned
Provides coaching and guidance to less experienced team members.
Case Investigator
AM TRACE
09.2021 - Current
Act as primary point person to call people with a positive diagnostic test for COVID-19 provide support and gather information, including information about the disease
Triage and coordinate next steps for isolation for cases and quarantine for individuals the person has been in contact with
Communicate with cases, collect and record information on symptoms into CRM
Coordinate tracking efforts with local health authority and refer high-level cases to local resources
Oversee quality control of data collection and date reporting
Supervise a team of contract tracers
Make informed, educated decision on case management based on interview guidelines.
Health Authority Reporting Analyst
Johnson & Johnson
07.2019 - 10.2022
Assess, process, and close complaint files within scope of internally and externally manufactured products in accordance with associated complaint handling procedures and CQ expectations
Including assigning product experience and patient codes
Make regulatory reporting determinations on applicable files for one or more Business Units
Execute file reviews, making and/or reassessing MDR and/or MDV decisions and managing relevant files activities
File Medwatch report forms within required timelines as applicable
File MDVs in accordance to EEA, Switzerland and Turkey, candidate countries and other third countries guidelines within the required timelines as applicable
Create and/or forward additional information follow up questions as part of a complaint investigation
Assign the appropriate complaint system activities to other sites to ensure timely execution of complaint investigation and complaint file management
Appropriately utilize risk management documentation to support the complaint's regulatory reporting process
Manage Standard Health Authority Requests of Health Authorities incl
Justifications for non-reporting in accordance with FDA and EU regulations as applicable
Participate in audit and compliance review processes.
Clinical Data Specialist
Biosense Webster, Inc
05.2017 - 07.2019
Independently ensures all study data is validated in accordance with regional and federal clinical study guidelines
Oversee database design, testing, and optimization
Create and implement clinical trial methods for collecting and analyzing site- and patient-specific clinical trial data
Act as a Medical Affairs Data Analysts and Administration
Perform literature searches and conduct outcomes research and economic modeling projects
Manage internal and external workplace communications such as publications, copy review, and HCP medical information requests
Manage approvals for master service agreements, work proposals, and other contracts with J&J Legal and third-party consultants.
Education
Master of Public Health - Infectious Disease
Tuskegee University
Tuskegee, AL
08.2013
Bachelor of Arts - Psychology
Tuskegee University
Tuskegee, AL
05.2011
Skills
Customer Relationship Building
Sales strategy development
Teamwork and Collaboration
Project Management
Project planning and development
Submission preparation
Good Manufacturing Practices
Decision-Making
Customer Service
Partnership Development
Health Promotion
Product Promotions
Affiliations
City of Carson, Public Policy Commissions Board, 2017, Current
Los Angeles South Bay Alumnae Chapter, Delta Sigma Theta Sorority, Inc, 2018, Current
Historically Black College and University California Committee, Board Member, 2016
Stepping Stone Academy Foundation, Program Manager, 2019, Current