Christopher Torres
San Antonio,TX
Summary
Professional virtual sales expert with strong communication and negotiation skills, adept at driving revenue growth and building lasting client relationships. Known for collaborative team efforts and adaptability in dynamic environments, ensuring goals are met and exceeded. Skilled in customer engagement, CRM software, and closing deals, with keen focus on delivering results.
Overview
9
9
years of professional experience
Work History
Virtual Sales Representative
One Touch Direct
11.2023 - 10.2024
- Communicated effectively with clients via chat, utilizing templates in alignment with corporate procedures.
- Demonstrated product expertise, effectively addressing client questions and concerns.
- Discovered customers needs by asking open ended questions
- Mentored junior sales representatives, sharing industry insights and valuable tips for success in the virtual sales environment.
Owner
Torres Relocation X Logistics
01.2020 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Fleet And Safety Supervisor
Florida Delivery Solutions
03.2018 - 01.2020
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting daily inspections of Amazon vans.
- Monitored safety practices of new and existing employees.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
Cell Phone Sales Representative
Celltronix
01.2016 - 01.2018
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
- Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
- Spearheaded promotional events within the store to attract new customers and boost overall sales numbers.
- Increased store sales by effectively upselling accessories and add-on services to customers.
Education
GED -
Alonso High School
Tampa, FLSkills
- Goal-Oriented
- Customer Relationship Building
- Adaptability and Flexibility
- Sales strategy development
- Persuasive Speaking
- Problem-Solving
- Multitasking Abilities
- Reliability
- Excellent Communication
Timeline
Virtual Sales Representative
One Touch Direct
11.2023 - 10.2024
Owner
Torres Relocation X Logistics
01.2020 - 11.2023
Fleet And Safety Supervisor
Florida Delivery Solutions
03.2018 - 01.2020
Cell Phone Sales Representative
Celltronix
01.2016 - 01.2018
GED -
Alonso High School
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