Summary
Overview
Work History
Education
Skills
Timeline
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Christina Vasquez

Barstow,CA

Summary

Energetically driven and detail oriented, adept in cleaning and organizing while excelling in customer service. Skilled in the ability to increase resident satisfaction, showcasing teamwork and professional courtesy.

Overview

3
3
years of professional experience

Work History

Housekeeper

Michaels
08.2022 - Current
  • Organized, clean, and inspect homes to ensure compliance with Michael’s policy regarding the cleanliness standards and resident satisfaction.
  • Report maintenance concerns throughout the property to the supervisor in a timely manner.
  • Cleaned guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Responded to service requests and resident concerns in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Customer Sales Representative

Michaels
08.2021 - 07.2022
  • Receive and respond to a high volume of inquiries from vendors, residents, team members, and supervisors.
  • Receive and enter resident service requests in the company database, and relay information to or from team members and supervisors.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.

Education

Associate Of Arts - Social Science

Barstow College
Barstow, CA
06.2018

Skills

  • Teamwork
  • Cleaning and organizing abilities
  • Customer Service
  • Team Support and Collaboration
  • Professional and Courteous
  • Supply Stocking

Timeline

Housekeeper

Michaels
08.2022 - Current

Customer Sales Representative

Michaels
08.2021 - 07.2022

Associate Of Arts - Social Science

Barstow College

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Christina Vasquez