Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Training
Generic

CHRISTINA VICKREY

Olivehurst,CA

Summary

Dynamic and adaptable professional with a proven track record of addressing customer issues and exceeding company goals through strategic sales initiatives. Expertise in inventory management, demand forecasting, and account servicing, complemented by a strong ability to prepare engaging displays and collaborate effectively with store management for successful promotions. Extensive experience as a top-performing Store Manager, consistently ensuring the efficient processing of incoming merchandise while diligently monitoring shrinkage and reporting irregularities. Committed to maintaining high standards of accuracy in documentation and operational procedures to drive overall business success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Logistics Specialist

North American Technologies
04.2021 - 07.2025
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
  • Issued timely and accurate responses to both internal and external inquiries.

Store Manager

Petco
01.2018 - 03.2020
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Store Manager

Rite-Aid
07.2015 - 01.2017
  • In-store and external marketing
  • Profit and Loss responsibility
  • Sales forecasting
  • Hiring, supervision and development of up to forty employees
  • Managing vendor relations
  • Merchandising
  • Daily implementation of problem resolution
  • Practices and exceeds requirements of company’s policies and procedures
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

PetsHotel Manager/Store & Operations Manager

PetSmart
03.2006 - 05.2015
  • Budgeting and analyzing variances
  • Designing and implementing individual development plans for employees
  • Creating and administering marketing materials
  • Training employees
  • Maintaining strong relationships with customers
  • Restoring morale and generating more revenue
  • Setting objectives and coaching employees to close sales
  • Meeting and exceeding sales quotas set by upper management
  • Enforcing PetSmart Policies and Procedures while promoting a positive and thriving work environment

Education

High School Diploma -

Salisbury High School
Red Bluff, CA
06.1984

American River College
Sacramento, CA

Skills

  • Excellent written and verbal communication
  • Detail oriented
  • Advanced knowledge of animal care practices and procedures
  • Proficient background in event planning
  • Typing speed of 40 WPM
  • Increasing efficiency and productivity
  • Updating logs
  • Tracking inventory levels and orders
  • Inventory documentation

Certification

  • CNWI (Certified Nose Work Instructor) for NACSW (National Association of Canine Scent Work)- 2021

Interests

Raising, training, showing and competing in Scent Work with my dogs I am passionate about teaching this sport to my students

Timeline

Logistics Specialist

North American Technologies
04.2021 - 07.2025

Store Manager

Petco
01.2018 - 03.2020

Store Manager

Rite-Aid
07.2015 - 01.2017

PetsHotel Manager/Store & Operations Manager

PetSmart
03.2006 - 05.2015

High School Diploma -

Salisbury High School

American River College

Training

  • Store Management Training and Certification
  • Profit and Loss Analysis Training and Certification
CHRISTINA VICKREY
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