Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Christina Villegas

Panama City,FL

Summary

Organized Health Unit Coordinator with 6 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Technician

HCA
01.2022 - 04.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

Health Unit Coordinator

AdventHealth Altamonte
01.2017 - 05.2020
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Provided care for 13-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

Health Unit Coordinator

Advent Health Winter Park
01.2014 - 12.2017
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Provided care for 30-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

Education

Some College (No Degree) - Health Unit Coordination

Orlando Technical College - Mid Florida Tech
Orlando, FL

Associate of Science - Nursing

Seminole State College of Florida
Sanford, FL
Current

LPN - Nursing

Gulf Coast State College
Panama City, FL
08.2024

Skills

  • Ul>
  • Process improvements
  • P>Accreditation coordination
  • P>Training and mentoring
  • P>Patient services
  • P>Professional bedside manner
  • Records Management
  • Workflow Coordination
  • Process Improvements

Languages

Spanish
Full Professional

Certification

CPR/BLS

Timeline

Patient Care Technician

HCA
01.2022 - 04.2023

Health Unit Coordinator

AdventHealth Altamonte
01.2017 - 05.2020

Health Unit Coordinator

Advent Health Winter Park
01.2014 - 12.2017

Some College (No Degree) - Health Unit Coordination

Orlando Technical College - Mid Florida Tech

Associate of Science - Nursing

Seminole State College of Florida

LPN - Nursing

Gulf Coast State College

Similar Profiles

CREATE PROFILE
Christina Villegas