Christina Weigel
Copiague,NY
Summary
Proactive and results-oriented professional with a proven track record at New York Presbyterian Queens, adept in office administration and complex problem-solving. Excelled in enhancing communication processes and streamlining surgical scheduling, demonstrating exceptional customer service and organizational skills. Achieved significant improvements in operational efficiency through meticulous document preparation and effective coordination.
Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.
Overview
18
18
years of professional experience
Work History
Surgical Secretary
New York Presbyterian Queens
01.2014 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support by copying, faxing, and filing documents.
- Booking surgical cases in the operating room
- Scheduling all test prior to and after surgery
- Obtain authorizations for all procedures, tests and surgeries
Medical Office Manager's Assistant
Dr. Kap-Jae Sung
08.2006 - 01.2014
- Communicated effectively with staff members, physician, and patients, employing active listening and interpersonal skills.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Processed medical insurance claims and payments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
Christ The King High School
Middle Village, NY06-1991
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- Document Preparation
- Complex Problem-Solving
Timeline
Surgical Secretary
New York Presbyterian Queens
01.2014 - Current
Medical Office Manager's Assistant
Dr. Kap-Jae Sung
08.2006 - 01.2014
High School Diploma -
Christ The King High School
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