Christina Wells
Nashville,TN
Summary
Results-driven professional with a solid background in leasing and property management. Proven ability to build rapport with tenants and implement marketing strategies that boost occupancy rates. Eager to leverage skills in enhancing tenant satisfaction and compliance with fair housing regulations.
Overview
12
12
years of professional experience
Work History
Leasing Consultant
Career Surgeries
Nashville, TN
01.2023 - 01.2026
- Facilitated leasing processes to enhance tenant satisfaction and retention.
- Developed marketing strategies to attract prospective tenants and increase occupancy rates.
- Conducted property tours, highlighting features to promote leasing opportunities effectively.
- Managed tenant inquiries, ensuring timely responses and resolution of concerns.
- Collaborated with maintenance teams to address tenant requests and uphold property standards.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
Warehouse/Internal Auditor
CEVA Logistics Inc.
Millington, TN
03.2021 - 11.2022
- Conducted comprehensive audits to evaluate compliance with internal policies and regulatory requirements.
- Developed risk assessment frameworks to identify potential operational vulnerabilities across departments.
- Led cross-functional teams in process improvement initiatives, enhancing efficiency and accuracy of audit procedures.
- Mentored junior auditors on best practices in audit methodologies and compliance standards.
- Utilized data analytics tools to identify trends and anomalies for proactive risk mitigation strategies.
- Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
- Produced audit reports.
Property Manager
Breezy Point Apartments
Memphis, TN
02.2019 - 02.2021
- Managed property operations, ensuring adherence to regulations and company policies.
- Oversaw tenant relations, addressing concerns and enhancing satisfaction levels.
- Coordinated maintenance requests, optimizing response times and service quality.
- Implemented marketing strategies to attract new tenants and reduce vacancy rates.
- Facilitated property inspections, identifying areas for improvement and implementing corrective actions.
Computer Repair Technician
Fed Ex
Memphis, TN
02.2019 - 03.2020
- Diagnosed and repaired hardware and software issues for various computer systems.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Utilized diagnostic tools to troubleshoot technical problems effectively and efficiently.
- Mentored junior technicians in repair techniques and customer service best practices.
- Conducted routine maintenance checks to ensure optimal performance of computer systems.
- Implemented inventory management systems to track parts and reduce downtime in repairs.
- Collaborated with team members to complete complex repairs efficiently and effectively.
Customer Service Representative
Disney Corporation
San Francisco, CA
03.2014 - 12.2018
- Resolved customer inquiries through multiple channels, ensuring high levels of satisfaction and loyalty.
- Collaborated with team members to streamline communication processes, enhancing overall efficiency.
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Implemented feedback mechanisms to gather customer insights, driving service improvements and innovations.
Education
No Degree - Real Estate
Success Realty
Chattanooga, TN04-2024
High School Diploma -
Millington Central High School
Millington, TN05-2011
Skills
- Customer service
- Fair housing regulation
- Fair housing policies
- Lease agreements
- Leasing and sales
- Property tours
- Unit inspection
- Clear communication
- Inventory tracking
Timeline
Leasing Consultant
Career Surgeries
01.2023 - 01.2026
Warehouse/Internal Auditor
CEVA Logistics Inc.
03.2021 - 11.2022
Property Manager
Breezy Point Apartments
02.2019 - 02.2021
Computer Repair Technician
Fed Ex
02.2019 - 03.2020
Customer Service Representative
Disney Corporation
03.2014 - 12.2018
No Degree - Real Estate
Success Realty
High School Diploma -
Millington Central High School