Christina Wilson
Norfolk,VA
Summary
Dynamic Office Manager with a proven track record at The Composite Guys, excelling in customer relations and contract negotiations. Expert in streamlining office operations, enhancing client satisfaction, and maintaining calm under pressure. Demonstrated ability to oversee complex scheduling and document management, ensuring profitability and organizational efficiency.
Overview
4
4
years of professional experience
Work History
Office Manager
The Composite Guys
03.2021 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coordinated procurement of project plans and specifications and routed data to construction management team.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Negotiated and executed contracts on behalf of department.
Education
High School Diploma -
Gilfod High School
Gilford, NHSkills
- Customer relations
- Documentation and control
- Customer service
- Contract negotiations
- Scheduling coordination
- Document management
- Office administration
- Clerical support
- Business administration
- Organizational skills
Timeline
Office Manager
The Composite Guys
03.2021 - Current
High School Diploma -
Gilfod High School
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