Christina Yoder
Webster City,IA
Summary
Expert in organization and time management, adept at fostering positive work environments and cultivating strong client relationships. Demonstrated success in streamlining operations and leading teams to exceed objectives through effective communication and clerical support skills.
Overview
20
20
years of professional experience
Work History
Receptionist
Goodlife Rv
Webster City, IA
06.2021 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impressions
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Verified and handled daily cash deposits
- Managed incoming and outgoing mail
Assistant Store Manager
Casey's General Store
Webster City, IA
09.2017 - 06.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
General Manager
AmericInn
Webster City, IA
07.2004 - 09.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed forecasting and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
Education
Associate Of Art - Liberal Arts And General Studies
Iowa Central Community College
Fort Dodge, IA05.2003
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Mail handling
- Multi-line telephone operation
- Clerical Support
Timeline
Receptionist
Goodlife Rv
06.2021 - Current
Assistant Store Manager
Casey's General Store
09.2017 - 06.2021
General Manager
AmericInn
07.2004 - 09.2017
Associate Of Art - Liberal Arts And General Studies
Iowa Central Community College