Christina A. Santiago
Lakeland,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
01.2022 - 10.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
Receptionist
Wave Dental
12.2019 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Receptionist
Dental Dreams LLC
03.2017 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Associate of Science - Medical Assistant
Keiser University
Fort Lauderdale, FL04.2024
Skills
- Customer Relations Understanding
- Microsoft Office
- Clinical Support
- Patient Services
- Patient Scheduling
- Vital Sign Monitoring
- Examination Preparation
- Office Support
- Patient Support
- Patient Registration
- Tray Organization
- Document Translation
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Personal Shopper
Walmart
01.2022 - 10.2023
Receptionist
Wave Dental
12.2019 - 11.2021
Receptionist
Dental Dreams LLC
03.2017 - 07.2019
Associate of Science - Medical Assistant
Keiser University
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