Christina Ruiz
Dedicated Partner with a focus on fostering connection through quality coffee and outstanding service. Skilled in enhancing daily operations, upholding service standards, and creating an inclusive environment for customers and partners. Committed to developing team members through coaching and collaboration, while driving results with integrity and a people-first approach.
Work History
Barista
1 Year 11 Months- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, a positive environment.
Shift Leader
1 Year 5 Months- Trained and mentored team members to enhance skills and performance standards.
- Implemented process improvements that increased operational efficiency and reduced wait times.
- Oversaw daily operations to ensure exceptional customer service and product quality.
- Managed inventory levels, ensuring timely restocking and minimizing waste.
- Resolved customer inquiries and complaints promptly, fostering a positive store environment.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Wrestler
1 Year 9 Months- Trained peers in wrestling techniques, fostering skill development and sportsmanship.
- Analyzed opponent tactics to devise counter-strategies during competitions.
- Developed competitive strategies for matches, enhancing performance and team cohesion.
- Organized practice sessions, ensuring efficient use of time and resources.
- Evaluated match performances to identify areas for improvement, driving personal and team success.
Backstage Crew Member
2 Years 7 Months- Collaborated with production team to execute stage cues, enhancing performance flow and timing.
- Operated lighting and sound equipment for school performances, ensuring optimal audio-visual quality.
- Adapted quickly to changing production needs, demonstrating flexibility in high-pressure situations.
- Assisted in set construction and breakdown, maintaining organization and efficiency during events.
- Managed props inventory, ensuring all items were accounted for and in working condition.
Education
Bachelor of Science - Psychology
High School Diploma
Skills
Partner of the Quarter
"Kai consistently brings a positive attitude, support the team without being asked, and delivers great customer service every shift. She leads by example, stays calm under pressure, and always willing to jump in wherever needed. Her reliability, teamwork, and commitment to creating a great starbucks experience makes her truly deserving of Partner of the Quarter. Congratulations Kai!" - Eileen Barrier, Store Manager