Christina L Hulings

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.

Oversee front desk, lobby, greet walk-ins, maintain general tidiness of lobby area, while monitoring client/visitor conduct.

• Provide administrative support, coordinate, strength-based social services consistent with agency’s mission.
• Purchase program supplies, complete expense reimbursements, general data entry, filing, prepare mailings, record meeting minutes, schedule with community partners, etc.
• Schedule intakes, contact clients for paperwork renewals, assist clients in filling out program paperwork for applications.
• Maintain accuracy, completeness and security for all records.
• Identified method to implement Title XIX billing for Case management services provided.
• Submit Title XIX billing for eligible clients. Identify investigate, and resolve claims as defined by Title XIX Requirements.
• Created and maintain claims revenue tracking system for monthly reporting.
• Process $16,000 to $20,000 in revenue every month for just under two years.
• Assisted with planning and coordinating day-to-day and special program activities.
• Managed both digital and physical filing systems and retrieved documents as required.

Provided information, assistance, advocacy and referral services through a multiline phone intake system, by email, mail, or in person, in office or through outreach activities.

• Daily utilization pf computerized database (Iris, CARE, T-CARE, MS Windows, Excel, Word, Publisher and Outlook).
• Performed annual database audit; reviewed, updated information and provided ongoing revisions, changes and corrections.
• Developed and managed directories of information about resources for data base
• Managed the Kinship care program through fiscal grant funds received in the amount of $72,000 annually.
• Remained current on developments in the aging and disability field, including timely completion of CEU requirements; and perform other related duties as assigned under supervision of ADRC Manager.