Christine A Molnar
Santee,USA
Summary
Dynamic and dedicated restaurant management professional with extensive experience in daily planning and both front-of-house (FOH) and back-of-house (BOH) operations. Proven expertise in problem-solving, customer service, inventory management, and POS systems, complemented by a strong ability to foster team development and accountability. Capable of performing bartending and food service tasks alongside management responsibilities, ensuring operational excellence and enhanced guest experiences.
Overview
12
12
years of professional experience
Work History
General Manager
The Outpost by Valley Farm
03.2023 - Current
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed a staff of up to 10 people per shift, ensuring all maintenance, cleaning, and food service was completed in a timely manner.
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction through personalized service.
- Trained new cooks on recipes, cooking techniques, and equipment usage.
- Orchestrated positive customer experiences by overseeing every area of bar and food operations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Created SOP’s for the Restaurant and Bar.
- Daily keep of financials, revenue, tip outs, payroll, sales.
Bartender
The Outpost by Valley Farm
03.2023 - Current
- Expertly prepared and served a wide variety of cocktails, beer, and wine, maintaining consistency and high-quality standards.
- Provided exceptional customer service, building relationships with regular patrons and ensuring a welcoming environment.
- Managed point-of-sale systems, cash handling, and closing procedures with accuracy and efficiency.
- Maintained inventory levels, conducted stock rotation, and placed orders to prevent shortages and reduce waste.
- Assisted in training and mentoring new staff on bar operations, drink preparation, and customer service standards.
- Collaborated with FOH and BOH teams to ensure smooth restaurant operations during high-volume shifts.
- Developed and implemented SOPs for drink preparation, bar cleanliness, and safety protocols.
- Maintained compliance with health, safety, and alcohol service regulations.
- Recognized for upselling techniques that increased bar revenue and enhanced customer experience.
General Manager
The Cooler
01.2019 - 02.2023
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained a comprehensive knowledge of a wide range of spirits, beers, wines, and cocktail recipes to provide expert recommendations.
- Managed beverage inventory levels, ensuring timely restocking of supplies to maintain operational efficiency.
- Consulted with owners and organized special events and promotions.
- Closed out cash register and prepared cashier report at close of business.
- Maintained company’s social media presence by posting messages, answering posts, and monitoring responses.
Assistant Manager
Julian Hard Cider
08.2017 - 12.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Crafted and served beverages with precision, ensuring high-quality customer experiences.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service.
- Served high customer volumes during special events, nights, and weekends.
Server
Ichizen
04.2015 - 02.2016
- Cultivated relationships with customers, bussed and reset tables, and used slow periods to perform restocking.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Associate
Michael's
08.2013 - 03.2015
- Recommended items to customers based on specific needs and explained features and benefits.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Processed purchases and handled payment transactions using POS system.
Education
High School Diploma -
Poway High School
Poway, CA06.2014
Skills
- Beverage crafting
- Culinary preparation
- Food handlers certification
- Customer relationship management
- Digital marketing strategy
- Inventory management
Timeline
Bartender
The Outpost by Valley Farm
03.2023 - Current
General Manager
The Outpost by Valley Farm
03.2023 - Current
General Manager
The Cooler
01.2019 - 02.2023
Assistant Manager
Julian Hard Cider
08.2017 - 12.2019
Server
Ichizen
04.2015 - 02.2016
Customer Associate
Michael's
08.2013 - 03.2015
High School Diploma -
Poway High School