Christine Armstrong
Mankato,MN
Summary
Knowledgeable HR Professional with solid history of managing HR functions, including recruitment, employee relations, and talent management. Proven partnership and collaboration to drive organizational success through effective talent management and strategic planning. Demonstrated expertise in conflict resolution and performance management. Resilient, adaptable, detail orientated and client focused.
Overview
22
22
years of professional experience
Work History
Underwriting Support Specialist
Federated Insurance
Mankato, MN
03.2023 - Current
- Processes commercial insurance transactions. Ensures timely and quality product is delivered to customers.
- Adheres to online documentation to ensure tasks meet high quality standard. Ensure state-specific insurance requirements are satisfied with special forms, notice requirements as appropriate.
- Prioritize multiple tasks and unpredictable work volumes to ensure work output meets deadlines.
- M.A.R.K. Award recipient in 2025.
- Checker for Q4 2025 Select Segment class.
HR and Payroll Coordinator
Benedictine Health System
Saint Peter, Minnesota
05.2018 - 01.2021
- Accountable for the general day to day operations of human resources, payroll, and benefits in compliance with federal and state laws and regulations and effectively interacts with leadership and staff while maintaining confidentiality and professionalism.
- Ensure community staffing needs are met by following the standardized hiring process, developing retention strategies, operation of the applicant tracking system.
- Schedule and facilitate the new employee welcome orientation program including new hire paperwork and processes.
- Administer FMLA, accommodations, and other leaves of absence requests.
- Support supervisors with the performance management process, including but not limited to: performance reviews, employee relations, coaching, corrective action, performance improvement plans, investigations and associate concerns.
- Update employee information in HRIS and process bi-weekly payroll.
- Ensure adherence to the affirmative action plan, create and submit AA plan.
HR Manager
Target
Brooklyn Park, MN
08.2016 - 01.2018
- Responsible for providing strategic counsel to senior leaders on talent, staffing, organizational design, performance management, budgets, compensation, team management, team culture, strategic workforce planning, development and succession planning.
- Collaborated with leaders on communication and implementation for HR cyclical processes that includes Talent Planning, Annual Merit, Performance Review Process and Best Team Survey.
- Executed HR cyclical processes which include Talent Planning, Annual Merit, Best Team Survey, Target Welcome. Facilitated Best Team Survey feedback sessions.
- Provide support and coordination of talent management processes including report creation, data analysis, team member data updates and system maintenance.
Lead HR Specialist
Target
08.2014 - 08.2016
- Delivered guest service to clients through strong interpersonal skills with focus on same day response delivery.
- Collaborated with cross functional partners to answer client inquiries surrounding payroll, benefits, performance, HR cyclical processes, interviews and compensation.
- Support staffing process by partnering with HR Managers, hiring managers and Recruiting to post positions, facilitate interview schedules, prepare offer recommendations and ensure correct keying of team member changes.
- Verifying new employee I-9 forms.
Director Assistant - Construction
Target
03.2012 - 08.2014
- Managed calendar and scheduled travel arrangements, provided meeting support at the VP level, on-boarded new Admin Assistants, partnered with Admins on completion of SOX compliance quarterly. Drove value for leaders by being resilient, dependable and accountable.
Contacts Lead
08.2010 - 03.2012
Account Executive
James R. Weir Insurance Agency, Inc.
09.2007 - 08.2010
- Licensed in Property & Casualty Insurance, managed business accounts including renewal marketing, processing, billing, filing claims, annual coverage analysis, quoting, proposals and client consultation.
Marketing Specialist
The Occasions Group
09.2004 - 09.2007
- Promoted from Marketing Coordinator to Marketing Specialist. Project Management of 6 Graduation and Personalized Stationary brands. Executed strategy and collaborated with key partners on pricing, sales analysis, developing marketing strategy, budget and sales forecasting, sales and market analysis.
Education
Bachelor of Science - Human Resources and Organizational Leadership, Human Resources Development
Rasmussen College
01-2015
Sales and Management, Business, Management, Marketing, and Related Support Services
St Cloud Technical and Community College
01-2004
Skills
- HR knowledge and expertise
- Performance management
- Payroll
- Onboarding and orientation
- Employee relations
- Background checks
- Orientation preparation
- Recruitment and hiring
- Records management
- Compliance
- Time management
- Attention to detail
- Teamwork and collaboration
- Change management
Timeline
Underwriting Support Specialist
Federated Insurance
03.2023 - Current
HR and Payroll Coordinator
Benedictine Health System
05.2018 - 01.2021
HR Manager
Target
08.2016 - 01.2018
Lead HR Specialist
Target
08.2014 - 08.2016
Director Assistant - Construction
Target
03.2012 - 08.2014
Contacts Lead
08.2010 - 03.2012
Account Executive
James R. Weir Insurance Agency, Inc.
09.2007 - 08.2010
Marketing Specialist
The Occasions Group
09.2004 - 09.2007
Sales and Management, Business, Management, Marketing, and Related Support Services
St Cloud Technical and Community College
Bachelor of Science - Human Resources and Organizational Leadership, Human Resources Development
Rasmussen College