Christine Arnouts
Grand Haven,MI
Summary
Front of house manager with a strong track record in staff scheduling, inventory management, and event coordination. Demonstrated success in improving guest experiences while maintaining strict compliance with health regulations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Front of the house Manager
Burger Theory
Spring Lake, MI
05.2021 - Current
- Managed daily operations and staff schedules for a fast-paced dining environment.
- Oversaw inventory management, ensuring timely supply orders and stock accuracy.
- Trained new team members on service standards and operational procedures.
- Coordinated special events, enhancing guest experiences through personalized service.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Monitored cleanliness and safety standards, ensuring compliance with health regulations.
Regulated Services Coordinator
Trinity Health at Home
Muskegon, MI
03.2003 - Current
- Coordinated multidisciplinary care plans to deliver patient-centered services effectively.
- Facilitated clear communication between patients and healthcare providers to enhance understanding.
- Managed scheduling of home health visits for nursing and therapy staff.
- Maintained compliance with regulatory standards in home healthcare practices.
- Collaborated with community resources to address patient needs effectively.
- Managed day-to-day departmental operations, including task scheduling and duty assignments, to ensure smooth workflow.
- Ensured compliance with company policies and procedures related to project management activities.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Server/Bartender/Supervisor
Old Boys Brewhouse
Spring Lake, MI
04.2014 - 10.2020
- Provided exceptional customer service in a fast-paced brewery environment.
- Coordinated food and beverage orders during peak hours to enhance service flow.
- Advised customers on menu selections aligned with their preferences and dietary needs to improve satisfaction.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Facilitated training for new servers on menu items and service standards to ensure consistent quality.
- Assisted in training new servers.
- Maintained cleanliness and organization of dining areas and service stations.
- Inspected food quality and presentation prior to serving customers.
- Handled cash transactions accurately and processed payments promptly.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Applied Science -
Baker College, Muskegon
Muskegon06-1993
High School Diploma -
Mona Shores High School
Muskegon06-1989
Skills
- Event coordination
- Staff scheduling
- Inventory management
- Customer complaint resolution
- Safety protocol adherence
- Patient communication
Certification
- TIPS Certificate
Timeline
Front of the house Manager
Burger Theory
05.2021 - Current
Server/Bartender/Supervisor
Old Boys Brewhouse
04.2014 - 10.2020
Regulated Services Coordinator
Trinity Health at Home
03.2003 - Current
Associate of Applied Science -
Baker College, Muskegon
High School Diploma -
Mona Shores High School