Christine Bailey

• Coordinated patient access to prosthetic and orthotic services.
• Managed appointment scheduling and maintained patient records efficiently.
• Assessed scheduling requirements for clinics in Florida, Georgia, and Montana.
• Review demographic and insurance information for accuracy.

Oversaw daily office operations, creating a welcoming environment for patients.

• Scheduled patient appointments and coordinated with healthcare providers to enhance service efficiency.
• Processed patient paperwork, ensuring accurate data entry in electronic health records.
• Supported clinicians to maintain smooth clinic operations.
• Corresponded with patients, doctors, and management via email, fax, or phone.
• Addressed patient inquiries regarding insurance coverage and billing matters.
• Developed office procedures that streamlined administrative tasks and improved workflow efficiency.
• Managed processing of patient payments and clinic business expenses with accuracy.

• Scheduled patient appointments and managed office calendars efficiently.
• Managed incoming calls, addressing inquiries and providing timely information to families.
• Oversaw inventory of office supplies, ensuring availability and ordering materials as needed.
• Prepared treatment plans, effectively communicating details to patients.
• Supported billing processes by verifying insurance information and submitting claims.
• Entered data into spreadsheets using Microsoft Excel and similar applications.
• Organized and maintained filing systems for physical and electronic documents, enhancing accessibility and ensuring accuracy.
• Composed letters, memos, reports, and presentations for management.

• Processed group insurance enrollments accurately, ensuring compliance and minimizing processing delays.
• Analyzed eligibility criteria and documentation for various insurance plans, streamlining verification processes.
• Validated documentation completeness for complex insurance enrollments, ensuring regulatory compliance.
• Entered group insurance information accurately to facilitate efficient processing.
• Confirmed eligibility status for prospective enrollees to enhance service delivery.
• Input authorization requirements to support enrollment procedures effectively.
• Provided customer support to address insurance inquiries and resolve client concerns.