Christine Bicskei
Dingmans Ferry,PA
Summary
Driven by a commitment to continuing education and a mastery of food safety protocols, I significantly enhanced pet wellness at Milford Pet Supply through tailored nutrition plans and superior client education. My interpersonal abilities fostered strong relationships, boosting customer satisfaction and retention.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pet Nutrition Specialist
Milford Pet Supply
01.2021 - 07.2024
- Provided ongoing support to clients post-consultation, ensuring continued adherence to recommended nutrition plans and addressing any arising concerns.
- Educated pet owners on the benefits of proper nutrition, fostering a deeper understanding of the impact of diet on overall wellness.
- Expanded clientele base by establishing trust with customers through consistent delivery of reliable information and personalized solutions.
- Delivered exceptional customer service by patiently addressing inquiries and resolving concerns related to pet nutrition.
- Supported clients in transitioning their pets to new diets, ensuring smooth adjustments and minimizing potential health issues.
- Enhanced pet health by developing tailored nutrition plans and recommending high-quality products.
- Stayed up-to-date on industry developments by attending conferences, workshops, and webinars focused on pet nutrition.
Assistant to the BA
Montage BOE
09.2013 - 05.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
Cosmetologist
Dona Helen's Hair and Nail Salon
07.1997 - 06.2012
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Education
Associate Degree In Cosmetology - Cosmetology
Opelaka Technical College
Opelaka, AlSkills
- Food Safety Protocols
- Interpersonal abilities
- Supplement Recommendations
- Continuing Education Commitment
- Leadership Abilities
Certification
Raw feeding 101
Pet nutrition 101
Timeline
Pet Nutrition Specialist
Milford Pet Supply
01.2021 - 07.2024
Assistant to the BA
Montage BOE
09.2013 - 05.2019
Cosmetologist
Dona Helen's Hair and Nail Salon
07.1997 - 06.2012
Raw feeding 101
Pet nutrition 101
Associate Degree In Cosmetology - Cosmetology
Opelaka Technical College
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