Regina Payne
Fenton,MO
Summary
Dynamic Secretary with proven expertise in office administration and customer service, honed at Milford Supply. Excelled in maintaining confidentiality, streamlining office processes, and enhancing client relations through effective communication and organizational skills. Demonstrated proficiency in Microsoft Office and data management, contributing to a 20% increase in operational efficiency.
Overview
10
10
years of professional experience
Work History
Secretary
Milford Supply
01.2010 - 02.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Education
High School Diploma -
Northwest High School
Cedar Hill, MO05.1981
No Degree -
Fontbonne University
St Louis, MO1975
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Fast Learner
- Multitasking and Time Management
- Microsoft Office
- Data Entry
- Customer and client relations
- Excel spreadsheets
- Database entry
- Scheduling
Volunteer
I volunteered for over 10 years at St Paul Parish in Fenton, as a volleyball coach.
I believe in giving back to my parish community.
Timeline
Secretary
Milford Supply
01.2010 - 02.2020
High School Diploma -
Northwest High School
No Degree -
Fontbonne University
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