Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Regina Payne

Fenton,MO

Summary

Dynamic Secretary with proven expertise in office administration and customer service, honed at Milford Supply. Excelled in maintaining confidentiality, streamlining office processes, and enhancing client relations through effective communication and organizational skills. Demonstrated proficiency in Microsoft Office and data management, contributing to a 20% increase in operational efficiency.

Overview

10
10
years of professional experience

Work History

Secretary

Milford Supply
01.2010 - 02.2020
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

Education

High School Diploma -

Northwest High School
Cedar Hill, MO
05.1981

No Degree -

Fontbonne University
St Louis, MO
1975

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Fast Learner
  • Multitasking and Time Management
  • Microsoft Office
  • Data Entry
  • Customer and client relations
  • Excel spreadsheets
  • Database entry
  • Scheduling

Volunteer

I volunteered for over 10 years at St Paul Parish in Fenton, as a volleyball coach.

I believe in giving back to my parish community.

Timeline

Secretary

Milford Supply
01.2010 - 02.2020

High School Diploma -

Northwest High School

No Degree -

Fontbonne University
Regina Payne