Christine Bissonette
Griswold,CT
Summary
Dependable and detail-oriented individual with over 20 years of experience in customer service. Proven ability to respond promptly to inquiries and resolve issues, enhancing satisfaction and trust among clients.
Knowledgeable Representative with comprehensive background in customer service and client relations. Consistently recognized for resolving complex issues and improving customer satisfaction. Demonstrated ability in fostering positive client interactions and maintaining high service standards.
Overview
32
32
years of professional experience
Work History
TVCCA Driver
TVCCA/ Town of Griswold
04.2023 - Current
Operated vehicle to ensure timely delivery of meals to senior citizens.
Documented daily mileage, gas, and other data
Adhere to company policies and procedures related to safety.
Provide excellent customer service by responding promptly to customer inquiries and complaints.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Casino Cage Representative
Foxwoods Resort and Casino
11.1994 - Current
- Provided exceptional guest service, ensuring positive experiences for diverse clientele.
- Assisted in resolving customer inquiries and complaints effectively and efficiently.
- Coordinated with various departments to streamline communication and enhance service delivery.
- Trained new team members on operational procedures and customer interaction best practices.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Education
High School Diploma -
Academy of The Holy Family
Baltic, CT06.1985
Skills
- Process cash transactions for guest in a faced paced Casino environment, manage currency exchanges and verify identification for compliance purposes, maintain accurate cash drawers and balance daily transactions efficiently
- Ensure that all cage operations are conducted in accordance with established policies and procedures
- Train new staff members on cash handling protocols and customer service standards
- Counted and verified case amounts at shift start and balanced funds prior to shift end or close
Timeline
TVCCA Driver
TVCCA/ Town of Griswold
04.2023 - Current
Casino Cage Representative
Foxwoods Resort and Casino
11.1994 - Current
High School Diploma -
Academy of The Holy Family