CHRISTINE BOUD
Sinking Spring,PA
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Experienced in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Correctional Corporal
Wilson County Sheriff’s Office
Fredonia, KS
02.2024 - Current
- Monitored and supervised inmates in the facility, ensuring their safety and security.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Completed day-to-day duties accurately and efficiently.
- Ensured that all appropriate paperwork was completed accurately for each inmate's file.
Data Entry/Administrative Assistant
Exeter Township Fire Department
Exeter, PA
03.2010 - Current
- Analyzed and processed current data records to provide detailed reports.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Entered data into various computer systems accurately, using Microsoft Office Suite and the latest software programs.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Hospitality / Customer Relation / Security Officer
Doubletree By Hilton Corporations
Reading, PA
11.2019 - 12.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Responded to alarms, investigated disturbances, and coordinated with law enforcement during a crisis.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Ensure customer satisfaction by providing prompt and efficient transportation to and from destinations.
- Assisted with crowd control during large events held at the facility.
Security Guard
Santander Arena and Performing Arts Center
Reading, PA
11.2015 - 12.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Responded to alarms, emergencies, and disturbances.
- Operated a handheld metal detector and other surveillance devices to screen individuals entering the facility.
- Maintained order during special events such as concerts and conferences.
- Conducted daily security patrols of assigned areas.
Administrative Assistant/Front Desk
Peace and Harmony House
Wyomissing, PA
09.2023 - 11.2023
- Managed database systems containing clients' contact information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Provided administrative support to the executive team, including scheduling appointments, meetings, and managing calendars.
Security Guard
KRE Security and Investigations
Hamburg, PA
09.2013 - 09.2016
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Remain calm, assertive, and mindful to think critically and problem-solve during stressful situations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Data Entry/Operations Specialist
Santander Bank
Reading, PA
08.2013 - 07.2014
- Checked for accuracy by verifying data and records.
- Entered data into various computer systems accurately, using Microsoft Office Suite.
- Developed and implemented data entry operations.
- Analyzed operational data to identify trends and areas for improvement.
- Identified operational and performance issues and worked with managers to resolve concerns.
Help Desk Technician
Reading Health Systems
West Reading, PA
01.2013 - 05.2013
- Performed troubleshooting to diagnose and resolve technical issues.
- Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
- Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
- Learned and adapted quickly to the latest technology and software applications.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Data Entry / Sales Representative
Adelphia Seafood
West Lawn, PA
01.2010 - 04.2012
- Demonstrated strong organizational and time-management skills while managing multiple projects.
- Completed data entry tasks with accuracy and efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Entered data into various computer systems accurately, using Microsoft Office Suite.
- Performed market research to identify potential sales opportunities.
- Provided technical support for customers using the company's products or services.
Administrative Assistant / Surgical Coordinator
The Reading Neck and Spine Center
Wyomissing, PA
05.2002 - 10.2010
- Communicated with patients with compassion while keeping medical information private.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Monitored office supplies inventory and placed orders when necessary.
- Compiled and coded patient information or data in appropriate computer system.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Special Educational Assistant
Wilson School District
West Lawn, PA
10.2008 - 01.2010
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on student needs
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings
Receptionist / Administrative Assistant
Penn National Gaming
Wyomissing, PA
09.2000 - 05.2002
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
Surgical Coordinator/Administrative Assistant
Orthopaedic Associates of Reading
West Reading, PA
03.1994 - 09.2000
- Managed patient check-in and check-out procedures and processed payments.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Prepared patient discharge paperwork including follow up instructions for home care services if required by the doctor's order.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
Education
IT/ Network/Internet Professional -
Berks Technical Institute
Wyomissing, PA01.2012
High School Diploma -
Wyomissing Area High School
Wyomissing, PA06.1981
Skills
- Data transcription
- Proficient in Microsoft Word
- Data entry
- Strong problem solver
- File management
- Excellent communication skills
- Office administration
- Problem-solving
- Advanced MS office suite
- Multitasking and organization
- Customer Service-oriented
- Attention to detail
- Computer skills
- Teamwork and collaboration
- Recordkeeping and bookkeeping
- Billing and coding
- Multi-line phone proficiency
- Event coordination
- Attendance records preparation
- Memo preparation
Certification
- CPR AED and First Aid, Reading, PA, 01/01/01
- Certificate: Microsoft Applications 2000, Reading Community College, 01/01/01
- CAC- Certified Ambulance Coder, 01/01/18
Volunteer Experience
- Volunteer Firefighter, West Reading Fire Company, Not Provided, West Reading, PA, Not Provided, 01/01/94, Current
- Technician, Berks Technical Institute, 01/01/10, 01/01/12
- American Red Cross Disaster Services, 01/01/93, 01/01/12
Timeline
Correctional Corporal
Wilson County Sheriff’s Office
02.2024 - Current
Administrative Assistant/Front Desk
Peace and Harmony House
09.2023 - 11.2023
Hospitality / Customer Relation / Security Officer
Doubletree By Hilton Corporations
11.2019 - 12.2023
Security Guard
Santander Arena and Performing Arts Center
11.2015 - 12.2023
Security Guard
KRE Security and Investigations
09.2013 - 09.2016
Data Entry/Operations Specialist
Santander Bank
08.2013 - 07.2014
Help Desk Technician
Reading Health Systems
01.2013 - 05.2013
Data Entry/Administrative Assistant
Exeter Township Fire Department
03.2010 - Current
Data Entry / Sales Representative
Adelphia Seafood
01.2010 - 04.2012
Special Educational Assistant
Wilson School District
10.2008 - 01.2010
Administrative Assistant / Surgical Coordinator
The Reading Neck and Spine Center
05.2002 - 10.2010
Receptionist / Administrative Assistant
Penn National Gaming
09.2000 - 05.2002
Surgical Coordinator/Administrative Assistant
Orthopaedic Associates of Reading
03.1994 - 09.2000
IT/ Network/Internet Professional -
Berks Technical Institute
High School Diploma -
Wyomissing Area High School