Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Christine Cammeyer

Marlboro,NJ

Summary

Depandable office manager with a proven track record at Cammeyer & Company CPA, excelling in organizational skills and effective communication. Recognized for enhancing document retrieval efficiency and fostering interdepartmental collaboration. Dependable and adaptable, I consistently resolve problems and maintain high standards of service, contributing to improved decision-making processes.

Overview

24
24
years of professional experience

Work History

Office Manager

Cammeyer & Company CPA
01.2010 - Current
  • Assisted in managing office supplies and inventory, ensuring availability for daily tasks.
  • Maintained organized filing systems to enhance document retrieval efficiency.
  • Facilitated communication between departments, improving communication between staff and clients.
  • Prepared reports and filing systems that contributing to effective decision-making processes.
  • Collated important documents that were submitted to the government agencies.

Manager

Friendly's Restaurant
03.2008 - 03.2009
  • Supervised daily restaurant operations, ensuring high standards of service and food quality.
  • Trained and mentored staff on customer service protocols and operational procedures.
  • Facilitated greater relationships between the servers and the management staff.
  • Resolved customer complaints effectively, maintaining positive relationships and loyalty.

Server

Friendly's Restaurant
05.2007 - 03.2009
  • Provided exceptional customer service by attentively addressing guest needs and inquiries.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery to patrons.
  • Managed table reservations and efficiently organized seating arrangements during peak hours.
  • Assisted in training new team members on service standards and restaurant procedures.
  • Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
  • Upsold menu items through effective communication of specials and promotions to enhance guest experience.
  • Maintained cleanliness and organization of dining areas to uphold restaurant standards.
  • Resolved guest complaints swiftly, ensuring satisfaction and fostering repeat business opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.

Server

Ruby Tuesday
06.2006 - 06.2007
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Streamlined order-taking process to minimize wait times for diners.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Provided exceptional customer service by attentively addressing guest needs and inquiries.
  • Upsold menu items through effective communication of specials and promotions to enhance guest experience.
  • Maintained cleanliness and organization of dining areas to uphold restaurant standards.
  • Resolved guest complaints swiftly, ensuring satisfaction and fostering repeat business opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Main Street Diner
08.2006 - 05.2007
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery to patrons.
  • Assisted in training new team members on service standards and restaurant procedures.
  • Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Paragon Restaurant
01.2005 - 06.2006
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Streamlined order-taking process to minimize wait times for diners.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Provided exceptional customer service by attentively addressing guest needs and inquiries.
  • Upsold menu items through effective communication of specials and promotions to enhance guest experience.
  • Resolved guest complaints swiftly, ensuring satisfaction and fostering repeat business opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Primo’s Pizzaria
09.2003 - 09.2004
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Maintained cleanliness and organization of dining area to enhance guest experience and comply with health standards.
  • Resolved customer inquiries and concerns promptly to foster positive dining experiences.
  • Adapted quickly to changing priorities and worked effectively within team dynamics to meet operational goals.
  • Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Adhered strictly to uniform requirements while maintaining a professional and polished appearance at all times.
  • Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
  • Proactively communicated with back-of-house staff regarding potential order adjustments or special requests from guests, minimizing delays in service delivery times.
  • Supported team members by assisting with food preparation tasks during peak hours, streamlining the overall workflow.

Receptionist

St. Mary’s Church
01.2002 - 07.2003
  • Greeted visitors and managed front desk operations, ensuring a welcoming atmosphere.
  • Scheduled appointments and coordinated events, optimizing church resource utilization.
  • Managed incoming calls and inquiries, providing accurate information to community members.
  • Assisted with administrative tasks, maintaining organized records for church activities.
  • Collaborated with staff to streamline communication processes among various church departments.
  • Supported special events by coordinating logistics and volunteer assignments effectively.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Bloom Trail High School
Chicago Heights, IL

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Decision-making
  • Verbal communication

Timeline

Office Manager

Cammeyer & Company CPA
01.2010 - Current

Manager

Friendly's Restaurant
03.2008 - 03.2009

Server

Friendly's Restaurant
05.2007 - 03.2009

Server

Main Street Diner
08.2006 - 05.2007

Server

Ruby Tuesday
06.2006 - 06.2007

Server

Paragon Restaurant
01.2005 - 06.2006

Server

Primo’s Pizzaria
09.2003 - 09.2004

Receptionist

St. Mary’s Church
01.2002 - 07.2003

Bloom Trail High School

Similar Profiles

CREATE PROFILE
Christine Cammeyer