Upbeat, organized, and creative individual with knack for planning and coordinating engaging activities. Possesses solid understanding of program development and event management, coupled with strong skills in communication and time management. Committed to fostering vibrant and inclusive environment that enriches participants' lives.
Overview
6
6
years of professional experience
Work History
Director of Sales and Marketing
Premier Senior Living
10.2023 - Current
Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
Analyzed sales and marketing data for improved strategies.
Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
Evaluated customer feedback and market data to refine product offerings, enabling a more tailored approach to client needs.
Established new distribution channels, expanding the company''s reach into untapped markets.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Private Caregiver
Self
07.2021 - 10.2024
Maintained clean, safe, and well-organized patient environment.
Provided emotional support and companionship to patients, promoting overall wellbeing.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Maintained a safe and clean environment, reducing the risk of infection or injury.
Senior Program Coordinator
Town Of Cheektowaga Senior Cener
06.2019 - 09.2023
Directed and oversaw all facets of the day-to day operations of an adult day program that primarily served senior citizens that have dementia, Alzheimer's, and other cognitive impairments.
Assessed/screened clients for appropriateness of services and provided monitoring of clients safety and participation. Maintained client files and all required paperwork including person centered care plans.
Recruited and maintained staff files which included hiring, training, scheduling, supervising, disciplining as well as maintained employee health records and documentation for contractual agreements and regulatory agencies.
Knowledge and adherence to regulations of the NYS Office for the Aging, Erie County Department of Senior Services, Erie County and NYS Department of Health while maintaining inspection records.
Evaluated programming ongoing and maintained policy and procedure manual.
Served as a liaison with clients' family, transportation companies, Erie County Department of Senior Services, helping to secure appropriate services.
Reviewed and approved daily and monthly reports.
Education
No Degree - Business Management
SUNY Buffalo State
Buffalo, NY
06-1990
Skills
Facility management
Calendar management
Event planning
Event coordination
Timeline
Director of Sales and Marketing
Premier Senior Living
10.2023 - Current
Private Caregiver
Self
07.2021 - 10.2024
Senior Program Coordinator
Town Of Cheektowaga Senior Cener
06.2019 - 09.2023
No Degree - Business Management
SUNY Buffalo State
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