Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Janell Terry

Amarillo,TX

Summary

Qualified Support Manager with strong background in radiology and office operations with enhanced administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager/Marketing Director

Open Air MRI of Amarillo, L.P.
Amarillo, TX
05.1999 - 02.2016

Achieved operational excellence in multi-modality diagnostic imaging center through effective management of daily activities. Increased revenue and scan volume by implementing strategic monthly goals based on data analysis. Worked with the radiology practice management staff to ensure current licensing and credentialing records were maintained for twenty-five radiologists as well as new physicians. Secured and maintained payor contracts while negotiating advantageous reimbursement rates. Improved financial accuracy by overseeing accounts payable and conducting thorough audits of insurance revenue. Enhanced compliance and training by developing personnel files, employee handbook, and safety manuals. Strengthened team performance through monthly staff and safety meetings and annual CPR and AED training. Elevated team capabilities by supervising eleven employees, training new hires, and managing employee relations. Expanded market reach by implementing targeted marketing strategies for local and out-of-town routes. Strengthened relationships with referring physician offices to ensure high-quality service delivery. Streamlined collection processes by establishing an over-the-counter collection system. Maintained facility operations by managing building and grounds upkeep, resolving IT issues, and ensuring backup systems were effective. Collaborated with billing company to ensure seamless account transitions and accurate reimbursement rates.

  • 7400 Wallace Blvd. Amarillo, TX 79106 (806)353-8333
  • First Medical Home Care Director of Operations 1996-1998
  • Bruce Weinberger M.D. Ophthalmic Asst. 1995-1996
  • Andrew Alpar O.D. Optometric Asst. 1989-1995

Education

Associates Degree - General Studies

Amarillo College
Amarillo, TX
05-2020

Business

Texas State Technical Institute (TSTI)
Amarillo, TX
05-1983

Some College (No Degree) - Safety

Amarillo College
Amarillo, TX

Skills

  • Facility Management
  • Strategic planning expertise
  • Project planning and coordination
  • Analytical problem solver
  • Creative marketing campaign
  • Excellent communication skills
  • Policy Development
  • Contract and Credentialing Processes
  • Detail oriented

Certification

  • Property and Casualty Insurance Course
  • Certified Medical Office Manger (CMOM) expired
  • OSHA 10 and 30 certified
  • Active Shooter training
  • CPR, First Aid and AED certified

Interests

My interest are playing guitar, learning new instruments and photography

Timeline

Office Manager/Marketing Director

Open Air MRI of Amarillo, L.P.
05.1999 - 02.2016

Business

Texas State Technical Institute (TSTI)

Some College (No Degree) - Safety

Amarillo College

Associates Degree - General Studies

Amarillo College