Christine Carabetsos
IA
Summary
Driven by results, I excelled at Kraft Heinz, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Demonstrating adaptability and reliability, I boosted production yield and fostered a culture of accountability, aligning with organizational goals. My expertise includes training and mentoring, underpinned by a commitment to continuous improvement and goal achievement.
Overview
10
10
years of professional experience
Work History
Supervisor
Pure Prairie
Charles City, IA
04.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Team Leader Manager
Kraft Heinz
Mason City, IA
03.2022 - 04.2024
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
Downstream Process Operator
Kraft Heinz
Mason City, IA
03.2022 - 04.2024
- Boosted overall production yield through careful monitoring of filtration processes, making necessary adjustments as needed.
- Performed periodic calibration checks on equipment, helping maintain accurate measurements throughout the downstream process.
- Ensured product quality by closely monitoring and adjusting process parameters during the purification stage.
- Actively participated in quality audits, ensuring adherence to best practices within the downstream process environment.
- Assisted in training new employees on proper procedures, contributing to a knowledgeable and skilled workforce.
- Embraced culture of safety and communicated about unsafe conditions, acts or injuries.
- Contributed to cost reduction initiatives by identifying areas for improvement within the downstream process and recommending solutions.
Zazzos
Manger
Westmont, IL
01.2019 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Production Worker
Kelly Services
Chicago, IL
01.2015 - 01.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Self Motivation
- Adaptability
- Reliability
- Goal Setting
Timeline
Supervisor
Pure Prairie
04.2024 - Current
Team Leader Manager
Kraft Heinz
03.2022 - 04.2024
Downstream Process Operator
Kraft Heinz
03.2022 - 04.2024
Zazzos
Manger
01.2019 - 03.2022
Production Worker
Kelly Services
01.2015 - 01.2019