Christine Collins
Revenue Cycle Management
Largo,FL
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
10
10
Years management experience
Work History
Billing Manager
Women's Care FL
Clearwater, FL
05.2022 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Conducted performance reviews and implemented improvement plans.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Developed strategic plans for day-to-day financial operations.
Billing manager
Prosthetic Clinics Of America
Tampa, FL
08.2021 - 04.2022
- Responsibilities included; billing for three separate distinct companies under OPA umbrella
- Electronic claims submission for all private and in federal insurance plans
- Responsible for high-dollar value Appeals
- Decrease Revenue by $35,0000 in my first three months
- Responsible for all AR reports and assigning work as needed
- Closing of month and year in procedures in all AR reporting for owners and the bank.
Billing Manager
Orthotic and Prosthetic Centers
12.2018 - 07.2020
- Responsibilities included; supervise a staff of 5 billers for 27 offices within 3 states
- Handled all Medicare and high dollar value appeals
- Held quarterly education for all staff on denials and how to correct them
- Processed all Medicare RAC and CERT audits
- Facilitated hardship waivers and reconciliation of patients accounts
- Lowered AR $1 million in 18 months
- Collected over $2.2 million monthly
- Presenter for companywide conference
Billing Manager
Cyberknife Centers of Tampa Bay
05.2009 - 06.2017
- Included; supervision of staff; chart audit and coding oversight; billing and accounts receivable for all commercial, managed care and Medicare/Medicaid plans for two distinctly separate radiation facilities; patient account reconciliation; prior authorizations and appeals; contract negotiations; claims appeals; physician and facility credentialing; monitoring and updating physicians on State and Federal Regulations and LCD requirements; bank reconciliation; month and year end financial reports
- Development of policy and procedures to ensure cost-effective revenue collections; database management and vendor software liaison; patient confidentiality procedures
- 98% clean claims achieved from the efficiency of our paper and electronic claims
- Billed over 10 million dollars annually from approx
- 250 patients
- Negotiated MultiPlan contract for 60% of billed charges
Education
RN Degree -
San Diego State University
San Diego, CA 01.1988 - 05.1989
Certified medical assistant - Medical Assisting
San Diego College
San Diego, Ca 01.1987 - 05.1988
Associate of Business - Business Administration And Management
Leeward Community College
Pearl City, Hi 01.1983 - 05.1985
Skills
Process improvements
Collections understanding
Training and mentoring
Team Building
Financial analysis and reporting
Data trending
Reporting familiarity
Familiar with account coding
Relationship building and management
Revenue Generation
Staff Management
Process implementation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You must be the change you wish to see in the world.
Mahatma Gandhi
Timeline
Billing Manager
Women's Care FL
05.2022 - Current
Billing manager
Prosthetic Clinics Of America
08.2021 - 04.2022
Billing Manager
Orthotic and Prosthetic Centers
12.2018 - 07.2020
Billing Manager
Cyberknife Centers of Tampa Bay
05.2009 - 06.2017
RN Degree -
San Diego State University
01.1988 - 05.1989
Certified medical assistant - Medical Assisting
San Diego College
01.1987 - 05.1988
Associate of Business - Business Administration And Management
Leeward Community College
01.1983 - 05.1985