Christine Conrad
Fullerton,CA
Summary
Proven professional with a robust background at Beauty Avenue, adept in enhancing customer satisfaction and retention through exceptional service and thorough product knowledge. Demonstrated reliability and professionalism, excelling in scheduling and client relations. Contributing to a welcoming customer environment,skilled in telephone etiquette and point of sale systems, ensuring efficient and friendly customer interactions.
Overview
15
15
years of professional experience
Work History
Sales/ Receptionist/Customer Service
Beauty Avenue
02.2009 - 07.2024
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
- Enhanced customer experience with thorough product knowledge and prompt assistance.
- Supported successful promotional events with meticulous organization and coordination skills.
- Maintained a welcoming showroom environment, ensuring cleanliness and attractive product displays for all visitors.
- Increased customer satisfaction by providing friendly and efficient service at the sales reception area.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma -
Valencia High School
Placentia, CANo Degree -
Cypress College
Cypress, CASkills
- Telephone and front desk reception
- Customer and client relations
- Scheduling appointments
- Professionalism
- Reliability
- Telephone Etiquette
- Point of sale system
- Customer Satisfaction
- Restock shelves
Timeline
Sales/ Receptionist/Customer Service
Beauty Avenue
02.2009 - 07.2024
High School Diploma -
Valencia High School
No Degree -
Cypress College
Similar Profiles
Michelle NguyenMichelle Nguyen
Beauty Salon Owner at Skin And Beauty AvenueBeauty Salon Owner at Skin And Beauty Avenue
Kirsten ForteKirsten Forte
Master Lash Artist at Beauty Avenue AestheticsMaster Lash Artist at Beauty Avenue Aesthetics
Thi Nguyen Thi NgocThi Nguyen Thi Ngoc
Beauty and Nail at Glamour Beauty Nail Auburn CentreBeauty and Nail at Glamour Beauty Nail Auburn Centre
Derrick KharraziDerrick Kharrazi
Security Supervisor at GardaWorld SecuritySecurity Supervisor at GardaWorld Security
Blanca Grajeda De AlbaBlanca Grajeda De Alba
Eucharistic Minister at St. Mary Catholic CurchEucharistic Minister at St. Mary Catholic Curch