Christine Coons
Germantown,NY
Summary
Accomplished Shift Supervisor with a proven track record at Stewart's Shops, adept in staff management and cash handling. Excelled in employee training, enhancing team efficiency, and maintaining high customer satisfaction through effective conflict resolution. Demonstrated leadership in inventory control. Skilled in fostering professional relationships and ensuring workplace safety.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Stewart's Shops
04.2017 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Coordinated with vendors regarding product deliveries.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Coordinated project workflows for departments.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Shift Supervisor
Stewart's Shops
04.2012 - 06.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
Associate of Science - Nursing
Columbia-Greene Community College
Hudson, NY05-2025
Associate of Arts - Criminal Justice
Columbia-Greene Community College
Hudson, NY05-2018
High School Diploma -
Germantown Central School
Germantown, NY06-2008
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Conflict resolution techniques
- Inventory management
- Team leadership
- Daily workflows
- Shift checklists
Timeline
Shift Supervisor
Stewart's Shops
04.2017 - 09.2024
Shift Supervisor
Stewart's Shops
04.2012 - 06.2016
Associate of Science - Nursing
Columbia-Greene Community College
Associate of Arts - Criminal Justice
Columbia-Greene Community College
High School Diploma -
Germantown Central School
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