Christine Dunn
Britton,MI
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
12
12
years of professional experience
Work History
Server
Carlyle Grill
10.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Server/Bartender
Osteria Cicchetti
09.2017 - 11.2021
- Head server in adequately training new employees with appropriate steps of service and detailed menu descriptions
- Demonstrate genuine hospitality while greeting and establishing rapport with guests
- Guide customers through the menu and exhibit knowledge of food, beverage, and ingredients
- Precisely describe items and special offerings and appropriately identified wine pairings, also providing proper bottle service
- Able to work under pressure in a high volume bar setting while multitasking multiple drink orders and crafting each cocktail with perfection, handling takeaway, and serving bar guests
- Lead banquet gatherings with utmost organization and attention to detail to fulfill accommodations of the host
- Multitask multiple tables ranging from small to larger groups
- Knowledge of navigating aloha point of sale system
- Assist in hosting guests and confer with customers by telephone to take reservations and food orders
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Deadwood Bar & Grill
04.2014 - 06.2017
- Responsible for handling tables inside and on the patio
- Expertise in describing local beers and breweries for seasonal and rotating selections
- Aid and prepare in extensive parties for special gatherings
- Liable for running food to designated guests and bussing tables
- Ability to resolve complaints quickly and efficiently to assure customer satisfaction
- Assist co-workers whenever possible
Server/Cocktail Waitress
Albert's on the Alley Bar and Grille
07.2012 - 04.2014
- Capable of serving greater sections with agility and adequacy in a larger bar setting
- Able to describe and make suggestions of signature cocktails for guests
- Manage and cocktail serve VIP parties including bottle service
- Accept numerous food orders and responsible for running self orders in a timely manner
- Uphold strict cash handling procedures
- Participate in exclusive weekly events
Education
Physical Therapy Assistant - Some college
Washtenaw Community College
Ypsilanti, MI05.2016
High school diploma -
South Lyon High School
South Lyon, MI05.2012
Skills
- Customer Service and Rapport
- Detail-Oriented
- Team Player
- Reliable and Responsible
- Relationship Building
- Adaptable and Flexible
- Phone Etiquette
- Strong Work Ethic
Timeline
Server
Carlyle Grill
10.2023 - Current
Server/Bartender
Osteria Cicchetti
09.2017 - 11.2021
Server
Deadwood Bar & Grill
04.2014 - 06.2017
Server/Cocktail Waitress
Albert's on the Alley Bar and Grille
07.2012 - 04.2014
High school diploma -
South Lyon High School
Physical Therapy Assistant - Some college
Washtenaw Community College
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