Christine Ellis
Madison,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. As a Cake Decorator with 30 years of experience. I am dedicated to dynamic designs and meeting client needs quickly and accurately. Adept at working on budgets without losing aesthetic appeals and meeting exact specifications. I am looking for a career change that will be a benefit to both my employer and myself.
Overview
7
7
years of professional experience
Work History
Head Cake Decorator
Winn Dixie Supermarket
Madison, FL, FL
04.2022 - Current
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assisted customers with planning cake vision, including color, theme and size.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Cleaned work area after completing each project for sanitation purposes.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Troubleshot any issues that arose during the cake decorating process.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Incorporated creative elements into cake designs as requested by clients.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Ensured all tools were sanitized prior to beginning each project.
- Used photo cake software to create specialty birthday and anniversary cakes.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Stocked shelves and ordered inventory when product stock became low.
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Set ovens to appropriate temperatures to pre-heat.
- Inspected all bakery products and removed any found to possess defects.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Head Cake Decorator
Piggly Wiggly Supermarket
Pelham, GA
08.2021 - 04.2024
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Handled cash, credit card and check transactions.
- Produced frostings and creams for cakes and other edibles.
- Stocked shelves and ordered inventory when product stock became low.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Took custom orders from clients and provided accurate quotes.
- Kept up-to-date with industry trends and innovations in cake design.
- Monitored staff performance to ensure efficient production of decorated cakes.
- Communicated effectively with customers to address concerns or complaints.
- Developed strategies to increase sales of decorated cakes within the bakery.
- Performed inventory and ordered more supplied and ingredients.
- Organized and managed the daily operations of a cake decorating team.
- Researched new recipes and ingredients used in creating unique cake flavors.
- Documented any issues with customer orders in order to ensure satisfaction.
- Ensured compliance with food safety regulations while preparing decorated cakes.
- Supervised and trained new decorators on proper cake decoration techniques.
- Maintained inventory of cake decorations, icing, and other supplies.
- Ensured all cakes met quality standards prior to delivery or pickup.
- Assisted other decorators in specialized designs.
- Prepared detailed cost estimates for each individual cake design requested.
- Assisted customers in selecting appropriate decorations for their cakes.
- Provided guidance and support when necessary during busy periods.
- Ordered additional supplies as needed to meet demand for decorated cakes.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Organized store by returning merchandise to proper areas and restocked displays.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Set ovens to appropriate temperatures to pre-heat.
- Met with customers to discuss needed bakery items and take orders.
- Mentored baking staff in proper techniques and bakery procedures.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Head Cake Decorator
Pinterest
Madison, FL
02.2021 - 08.2021
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
- Handled cash, credit card and check transactions.
- Produced frostings and creams for cakes and other edibles.
- Stocked shelves and ordered inventory when product stock became low.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Took custom orders from clients and provided accurate quotes.
- Kept up-to-date with industry trends and innovations in cake design.
- Monitored staff performance to ensure efficient production of decorated cakes.
- Communicated effectively with customers to address concerns or complaints.
- Developed strategies to increase sales of decorated cakes within the bakery.
- Performed inventory and ordered more supplied and ingredients.
- Organized and managed the daily operations of a cake decorating team.
- Documented any issues with customer orders in order to ensure satisfaction.
- Ensured compliance with food safety regulations while preparing decorated cakes.
- Supervised and trained new decorators on proper cake decoration techniques.
- Trained new bakers on decoration processes.
- Ensured all cakes met quality standards prior to delivery or pickup.
- Developed creative designs for cakes based on customer specifications.
- Assisted other decorators in specialized designs.
- Prepared detailed cost estimates for each individual cake design requested.
- Assisted customers in selecting appropriate decorations for their cakes.
- Provided guidance and support when necessary during busy periods.
- Ordered additional supplies as needed to meet demand for decorated cakes.
- Troubleshot any problems that arose during the creation process of a cake.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Applied creative techniques to design beautiful, memorable wedding cakes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Finished baked goods with glazes, icings and other toppings.
- Organized store by returning merchandise to proper areas and restocked displays.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Set ovens to appropriate temperatures to pre-heat.
- Met with customers to discuss needed bakery items and take orders.
- Created new recipes using available ingredients and for special occasions.
- Inspected all bakery products and removed any found to possess defects.
- Wrapped items in plastic in preparation for display and to sell to customers.
- Mentored baking staff in proper techniques and bakery procedures.
- Monitored color of baking items to raise or lower temperature or remove from oven.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Farmers Market Owner
Live Oak FL Farmers Market
Live Oak, FL
02.2020 - 06.2021
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
- Hosted special events to boost brand awareness and increase community engagement.
- Organized events such as trade shows and conferences.
Unemployed
Stay At Home Mom
Live Oak, FL
11.2016 - 02.2020
- Took care of our Special needs son.
- Set schedule , Daily routine.
- Set and accompanied Dr. Appointments, School Meetings, Therapy Sessions.
- Filed all records and applications for insurance, and financial assistance care.
- Kept and organized all records. ( Dr's, school, Social Security, Insurance, Therapy.. ect.)
- Provided one on one care including but not limited to. Personal hygiene, Feeding, Daily therapy.
- Assisted my son in complementing tasks using hand over hand techniques and verbal ques.
Education
GED -
Seminole High School
Seminole, FL06-1990
References
References available upon request.
Timeline
Head Cake Decorator
Winn Dixie Supermarket
04.2022 - Current
Head Cake Decorator
Piggly Wiggly Supermarket
08.2021 - 04.2024
Head Cake Decorator
Pinterest
02.2021 - 08.2021
Farmers Market Owner
Live Oak FL Farmers Market
02.2020 - 06.2021
Unemployed
Stay At Home Mom
11.2016 - 02.2020
GED -
Seminole High School
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