Christine Engelsman
Rogers,MN
Summary
Solid history of success building high energy sales and efficient service teams to ensure an optimum apartment home living experience. Expertise includes; putting dynamic teams together. Teaching and guiding through collaborative efforts toward a common vision and building a team of individuals ready to take the next step. Sets high standards for team to provide a quality product and a remarkable customer service experience.
Overview
28
28
years of professional experience
Work History
Minnesota Portfolio Manager
MetroPlains Management LLC
Elk River, Minnesota
04.2010 - Current
- Portfolio of 2300 units consisting of market rate including lease ups, Section 42, Section 8, Rural Development, Home and commercial.
- Provides daily support and development of staff including two regional managers, two area managers, two regional maintenance supervisors with total of 72 employees in the state.
- Sets high quality control and customer service standards.
- Accountable for accurate and timely financial reporting to clients.
- Hire, coach and develop next generation of leaders.
- Builds professional and effective relationships with state agencies, service providers and vendors alike.
Property Manager
The Gates At Carlson Center
Minnetonka, MN
04.2004 - 02.2009
- Hire, train, supervise and schedule sales and service staff for a 435 market rate community.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
General Manager
Park Place Apartments
Plymouth, Minnesota
06.1992 - 04.2004
- Daily oversight of 644 units, consisting of apartments and townhomes.
- Gained a tremendous amount of desire for training and developing associates for future growth.
- Grew into a field trainer position for the region providing Fair Housing and Customer Service training in a classroom setting.
Education
Business And Marketing
Metropolitan Community College
Omaha, NECertified Property Manager (CPM)
Institute of Real Estate Management
Certified Tax Credit Specialist (C3P)
Skills
Section 42, Section 8, HOME and HPH programs
Excels in budgeting and financial accountability
Experience using Yardi, Outlook and Microsoft Office
Possess empathic leadership style
Timeline
Minnesota Portfolio Manager
MetroPlains Management LLC
04.2010 - Current
Property Manager
The Gates At Carlson Center
04.2004 - 02.2009
General Manager
Park Place Apartments
06.1992 - 04.2004
Business And Marketing
Metropolitan Community College
Certified Property Manager (CPM)
Institute of Real Estate Management
Certified Tax Credit Specialist (C3P)