Detail-oriented professional with a strong foundation in case management and care coordination. Experienced in assessing client needs and monitoring progress, contributing to effective, individualized service plans. Focused on fostering collaboration within interdisciplinary teams to achieve optimal client outcomes.
Overview
12
12
years of professional experience
Work History
Case Manager
Sunshine Health Plan
Largo, FL
10.2024 - Current
Assess client needs to develop personalized care plans.
Coordinate services among healthcare providers, social services, and families.
Monitor client progress and adjust care plans as necessary.
Document case notes accurately to maintain compliance with regulations.
Participate in interdisciplinary team meetings to enhance service delivery strategies.
Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conduct thorough assessments of clients needs, identifying issues, goals, and necessary interventions.
Educate clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Child Welfare Case Manager
Lutheran Services
Largo, FL
11.2020 - 10.2024
Coordinated comprehensive assessments of child welfare cases to ensure compliance with state regulations.
Developed and implemented individualized service plans for children and families, focusing on their unique needs.
Collaborated with multidisciplinary teams to facilitate access to community resources and support services.
Conducted regular home visits to monitor family progress and address any barriers to service delivery.
Trained new staff on case management protocols, enhancing team understanding of best practices in child welfare.
Advocated for children's rights within the legal system, ensuring their voices were heard during proceedings.
Safe Care Manager and Coach
Lutheran Services Florida
Largo, FL
03.2019 - 10.2024
Delivered parenting education using Nurturing Parenting and SafeCare curricula
Assessed family needs and tailored services to support safe home environments
Provided coaching, training, and quality assurance for SafeCare staff
Supported new staff in achieving certification and maintaining compliance standards
Ensured program integrity and high-quality service delivery
Office Manager
We Rock The Spectrum - Clearwater
Largo, FL
07.2014 - 03.2019
Managed daily office operations, ensuring efficient workflow and communication among staff.
Developed and implemented office procedures, enhancing productivity and collaboration.
Oversaw inventory management, maintaining adequate supplies for seamless operations.
Coordinated scheduling and calendars for multiple departments, optimizing resource allocation.
Supported programs for children and young adults with disabilities
Coordinated events, camps, and after-school programs
Maintained social media presence and client communications
Conducted interviews and assisted in hiring staff and volunteers