Proficient office manager with extensive experience in customer service and operational efficiency. Successfully managed vendor relationships and financial records, enhancing overall productivity and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Office Manager
JC Construction Development Inc.
Riverside, CA
07.2013 - Current
Managed vendor relationships, optimizing procurement processes for construction materials.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Senior Mortgage Loan Processor
LoanDepot
Foothill Ranch, CA
12.2012 - 07.2013
Reviewed loan applications for accuracy and compliance with regulations.
Evaluated borrower credit histories and financial documents to assess eligibility.
Coordinated communication between borrowers, underwriters, and loan officers throughout processing.
Streamlined document collection processes to enhance operational efficiency and reduce turnaround times.
Loan Processor
AAG (American Advisors Group)
Orange, CA
02.2012 - 12.2012
Reviewed loan applications for accuracy and compliance with regulatory guidelines.
Coordinated documentation collection from clients and third parties to facilitate timely processing.
Evaluated credit reports and financial information to determine borrower eligibility and risk assessment.
Communicated directly with clients to explain loan products and clarify application procedures.
Streamlined workflow processes, reducing turnaround time for loan approvals by implementing best practices.
Loan Transaction Coordinator
Prospect Mortgage
Irvine, CA
09.2009 - 07.2011
Coordinated loan processing activities to ensure timely completion of transactions
Managed communication between clients, agents, and lenders for seamless transaction flow
Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
Oversaw compliance with regulatory requirements throughout transaction lifecycle
Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.