Versatile Property Manager who brings an excellent blend of people skills and an ability to implement and enforce property rules and regulations effectively.
Overview
19
19
years of professional experience
Work History
Floating Leasing Consultant
General Services Corporation, GSC
08.2023 - Current
Provided excellent customer service throughout the entire leasing process from initial inquiry to final lease signing, ensuring repeat business opportunities.
Contributed valuable input during team meetings regarding strategy development aimed at boosting overall property performance metrics.
Leveraged strong communication skills to establish relationships with potential prospects, guiding them through the leasing process and ensuring all their needs were met.
Prepared lease-related documentation and interdepartmental correspondence.
Enhanced tenant retention rates by addressing concerns proactively and fostering positive rapport between residents and management staff.
Community Manager
Mission Rock Residential
02.2017 - 07.2022
Maintained Community and Occupancy throughout Ownership Changes
Community Manager
Alicante Apartments
07.2009 - 07.2022
Manage property through management transitions to oversee both interior and exterior renovations earning Cottonwood Renovation Of the Year Award in 2016
Maximize rental income while maintaining budgeted (or better) occupancy
Handle disciplinary actions, performance appraisals and terminations
Maintain and audit lease files
Transition property to paperless operation
Develop marketing strategies and plan monthly resident events
Monitor Social Media Reviews
Provide resident Satisfaction through exceptional customer service
Communicate effectively with owners, residents and on-site associates
Train and motivate staff through open communication and ongoing training
Ensure compliance with Fair housing and OSHA Compliance
Attained Apartmentratings 2015 award for top ratings.
Community Manager
Cottonwood Residential
11.2014 - 02.2017
Maintained Community and Occupancy throughout Ownership Changes
Community Manager
TerraWest Apartments, LLC
07.2009 - 11.2014
Maintained Community and Occupancy throughout Ownership Changes
Property Manager
Pacific Islands Apartments
02.2005 - 06.2009
Manage community of 352 apartment homes
Maximize rental income while minimizing expenses through effective planning and control
Maintain resident files as prescribed by company policies and procedures
Plan Resident Retention Events
Develop Marketing Plans
Coordinated with Maintenance Staff on property inspections, turnover schedule and upkeep
Developed reviewed and submitted operating and capital budgets
Trained and developed leasing staff
Ensure compliance with Fair housing and OSHA Compliance.
Education
Certificate of Completion -
Clark County Community College
Las Vegas, NV
01.2014
IREM – Accredited Residential Manager -
IREM
Las Vegas, NV
01.2006
Some College (No Degree) - Business And Marketing
Keystone College, Pennsylvania
La Plume, PA
Some College (No Degree) -
Lackawanna Community College
Scranton, PA
High School Diploma -
Mountain View High School
Kingsley, PA
06.1988
Skills
Customer Service focused
Yardi, Onsite, MRI and YieldStar experience
Adaptable
Accredited Resident Manager
Responsible and reliable
Exceptional communicator
Fast learner
Strong work ethic
Organized
Team Player
Relevant Experience
2016 Grow Your Own Festival – Organizer / Volunteer
2013 to 2015 March Against Monsanto Las Vegas Chapter – Organizer / Volunteer
References
References are available upon request.
Timeline
Floating Leasing Consultant
General Services Corporation, GSC
08.2023 - Current
Community Manager
Mission Rock Residential
02.2017 - 07.2022
Community Manager
Cottonwood Residential
11.2014 - 02.2017
Community Manager
Alicante Apartments
07.2009 - 07.2022
Community Manager
TerraWest Apartments, LLC
07.2009 - 11.2014
Property Manager
Pacific Islands Apartments
02.2005 - 06.2009
Certificate of Completion -
Clark County Community College
IREM – Accredited Residential Manager -
IREM
Some College (No Degree) - Business And Marketing
Keystone College, Pennsylvania
Some College (No Degree) -
Lackawanna Community College
High School Diploma -
Mountain View High School
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