Christine Foucault
Jacksonville,FL
Summary
Highly motivated customer service professional with ample experience in hospitality, event management, and travel. Excels at relationship-building and communication, bringing a strong work ethic, leadership skills, and positive attitude to all work environments.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Frontier Airlines
08.2023 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Demonstrated 100% attendance to ensure on-time departures.
Entertainment Host (Part Time)
Trivia Nation
11.2021 - Current
- One a week Music Bingo Host for local bars and restaurants around Jacksonville.
- Created interactive and engaging games during breaks to foster a fun, interactive environment.
- Fostered and maintained relationships with guests to ensure repeat business for the hosting bar/restaurant.
Project Manager
Sight And Sound Productions
01.2023 - 07.2023
- Organize both the audio-visual production and decor and design elements for high profile corporate events.
- Duties include regular internal collaboration meetings, client meetings to determine needs and budgets, designing and building quotes, coordinating vendors and venues, oversee loading of trucks, on-site management set-up, and event execution.
Server
Hoptinger
07.2020 - 07.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained a high level of knowledge of all menu items including drink ingredients and flavors, rotating beers on tap, liquor in stock, and daily specials.
Tour Guide
Ultimate Travel
03.2019 - 03.2020
- Led diverse large groups on prepackaged tours up the east coast of Australia and Vietnam while providing an enthusiastic, engaging, welcoming, and safe environment for travelers.
- Collaborated with back-office management efficiently and timely with all required travel vouchers and paperwork.
- Fostered mutually beneficial relationships with suppliers and vendors.
- Demonstrated consistent timeliness.
- Acquired and maintained a high level of knowledge of each country to share with groups.
- Consistently hit sales targets for optional trip excursions.
- Exemplified decisive and calm decision making in high pressure situations.
Server
Metro Diner
10.2018 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
Flight Attendant
Spirit Airlines Inc.
12.2015 - 01.2018
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Demonstrated 100% attendance to ensure on time departures.
Server/Crew Trainer
Joe's Crab Shack
05.2013 - 12.2015
- Served food and beverages promptly with focused attention to customer needs.
- Certified Trainer - also helped rescue a struggling store during Spring Break in Panama City Beach.
Server
Planet Hollywood
04.2015 - 12.2015
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Radio And Television
University of Central Florida
Orlando05.2014
Skills
- Strong Interpersonal Skills
- Customer Service and Hospitality
- Strong Written and Verbal Communication
- Complaint Resolution
- Time Management and Organization
- Problem Solving and Decision Making
- Positive and Adaptive
- Safety Professional and CPR Certified
Timeline
Flight Attendant
Frontier Airlines
08.2023 - Current
Project Manager
Sight And Sound Productions
01.2023 - 07.2023
Entertainment Host (Part Time)
Trivia Nation
11.2021 - Current
Server
Hoptinger
07.2020 - 07.2022
Tour Guide
Ultimate Travel
03.2019 - 03.2020
Server
Metro Diner
10.2018 - 11.2019
Flight Attendant
Spirit Airlines Inc.
12.2015 - 01.2018
Server
Planet Hollywood
04.2015 - 12.2015
Server/Crew Trainer
Joe's Crab Shack
05.2013 - 12.2015
Bachelor of Science - Radio And Television
University of Central Florida
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