Christine Galarza
Panama City,FL
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Royal American- Boardwalk Beach Hotel
Panama City Beach, Florida
03.2023 - 10.2024
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked food before serving it to customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Followed health safety guidelines when preparing and serving food products.
Outreach Supervisor
Marcman Solutions LLC
Miami, FL, FL
02.2021 - 04.2023
- Prepared and maintained budgets, personnel records or training manuals.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Monitored trends in the industry and identified new methods for increasing reach within targeted communities.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Coordinated with other departments to ensure successful execution of outreach activities.
- Created detailed reports outlining results from completed projects.
- Organized and facilitated community meetings, workshops, and presentations.
- Provided hands-on and proactive leadership to community services staff.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL6 2019
Master of Science - Public Health Administration
Everglades University
Boca Raton, FL4 2021
High School Diploma -
Dr. Michael M. Krop Senior High School.
Miami, FL2015
Skills
- Bilingual (Spanish/English)
- Cross-functional team collaboration
- Interpersonal communication
- Stocking and replenishing
- Food Handler Certified
- Complaint resolution
- Exemplary work ethic
- Empathetic and genuine
- Trend knowledge
- Exceptional customer service
- Product knowledge
- Merchandising
- Retail Industry Knowledge
Affiliations
- Florida International University Alumni Association
- Academy Of Leaders 2018 - Current
- Steering Committee Member of Alternative Breaks Philanthropy Club 2015 - 2019
Timeline
Server/Bartender
Royal American- Boardwalk Beach Hotel
03.2023 - 10.2024
Outreach Supervisor
Marcman Solutions LLC
02.2021 - 04.2023
Bachelor of Arts - Psychology
Florida International University
Master of Science - Public Health Administration
Everglades University
High School Diploma -
Dr. Michael M. Krop Senior High School.