Christine Game
New York
Summary
Results-driven supervisor with expertise in team management and conflict resolution. Ability to train and motivate teams to enhance operational efficiency. Committed to safety compliance and improving customer satisfaction through effective teamwork.
Overview
10
10
years of professional experience
Work History
Supervisor
Starbucks
Manhattan
06.2016 - Current
- Supervised daily operations and ensured team adherence to protocols.
- Assisted in training new employees on safety practices and job responsibilities.
- Monitored inventory levels and reported discrepancies to management.
- Implemented quality control measures to ensure product standards were met.
- Maintained a clean and organized work environment for maximum efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Associate
Halloween Adventure
Manhattan
10.2024 - 11.2025
- Assisted customers in selecting costumes and accessories for Halloween events.
- Collaborated with team members to maintain a clean and safe shopping environment.
- Handled cash transactions accurately at the point of sale system.
- Provided product knowledge to customers, enhancing their shopping experience.
- Provided customer service support for inquiries, complaints, and returns.
- Handled incoming calls from customers regarding orders or other inquiries.
Supervisor
Rite Aid
Manhattan
10.2021 - 06.2023
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Camp Counselor
Centenary Summer Scholars
Hackettstown
06.2018 - 08.2018
- Supervised daily activities for campers, ensuring safety and engagement.
- Facilitated team-building exercises to promote collaboration among campers.
- Organized recreational events, enhancing camper participation and enjoyment.
- Guided children in skill development through structured programs and activities.
- Collaborated with staff to develop lesson plans tailored to camper interests.
- Monitored camper behavior, providing guidance and conflict resolution support.
Education
Associate of Science - Sociology
Borough of Manhattan Community College
New York (City), NY05-2024
Skills
- Team management
- Customer service
- Conflict resolution
- Safety compliance
- Effective communication
- Problem solving
- Time management
- Staff motivation
- Goal oriented
- Excellent communication
- Positive attitude
- Multitasking Abilities
- Employee training
Affiliations
Volunteer - Bible School Teacher, Iglesia Cristiana Misionera - Manhattan, NY (2016-2020)
References
References available upon request.
Timeline
Associate
Halloween Adventure
10.2024 - 11.2025
Supervisor
Rite Aid
10.2021 - 06.2023
Camp Counselor
Centenary Summer Scholars
06.2018 - 08.2018
Supervisor
Starbucks
06.2016 - Current
Associate of Science - Sociology
Borough of Manhattan Community College