Summary
Work History
Education
Skills
Timeline
Generic
Christine Gloster

Christine Gloster

Summary

Experienced and seasoned executive assistant carrying a strong customer service background and work ethic, seeking part time, temporary and remote positions.

Work History

OFFICE CLERK

LAWN TECH LAWN CARE
  • Record daily production activities; answer incoming customer calls pertaining to lawn fertilization; make outbound calls to customers to alert of upcoming services.

EXECUTIVE ASSISTANT

JOHNSON & HILL TEMP SERVICE
  • Provide office support to the VP of Institutional Advancement at Westfield State University
  • Responsible for heavy calendar scheduling and maintenance
  • Create and track Zoom meeting invitations; draft and distribute agendas for standing meetings; take/transcribe meeting minutes.

EXECUTIVE ASSISTANT

DOW JONES
  • Provide office assistance to production managers and supervisors
  • Order and manage newsprint inventory (annual spend = $15 million)
  • Schedule newsprint deliveries, submit monthly and annual consumption reports, visit off-site warehouses and conduct quarterly audits
  • Utilize Peoplesoft Financial Software to record departmental requisitions, purchase orders, invoices, quotes, vendor additions and expense accounting
  • Have strong familiarity with corporate finance practices using Sarbanes Oxley guidelines
  • Elected Team Safety and Wellness Event coordinator.

Customer Service Representative

Dow Jones & Co
  • Assist callers with account information, delivery issues, credit card payments and other account requests
  • Consistently reached high performer status and received monthly accolades
  • Trained, assisted and supervised new call center employees.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

SENIOR CLERK

UNIVERSITY OF MASSACHUSETTS
  • Type manuscripts, schedule meetings, order supplies, provide clerical assistance for directors of Institute for Humanities.

Education

High School Diploma -

Chicopee High School
Chicopee, MA

Skills

  • Microsoft and GMail Suite proficient
  • Typing speed 85wpm
  • High end user of Peoplesoft Financial System

Timeline

OFFICE CLERK

LAWN TECH LAWN CARE

EXECUTIVE ASSISTANT

JOHNSON & HILL TEMP SERVICE

EXECUTIVE ASSISTANT

DOW JONES

Customer Service Representative

Dow Jones & Co

SENIOR CLERK

UNIVERSITY OF MASSACHUSETTS

High School Diploma -

Chicopee High School

Similar Profiles

CREATE PROFILE
Christine Gloster