Christine Grisby
Las Vegas,NV
Summary
Dynamic front-end supervisor with proven expertise at Ross, enhancing customer satisfaction through effective problem-solving and team motivation. Skilled in cash register operation and workflow management, I successfully coached staff, leading to increased productivity and a safer work environment. Committed to delivering exceptional service and fostering a collaborative team atmosphere.
Overview
17
17
years of professional experience
Work History
Home Health Aide
Nevada Best Pca
Las Vegas, NV
05.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Front-end Supervisor
Ross
Las Vegas, NV
06.2022 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement .
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached and mentored team members for better performance.
Supervisor
Lowes Home Improvment
Las Vegas, NV
09.2008 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
General -
Clover Park High School
Tacoma, WA06.1996
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Opening and closing procedures
- Time management
- Staff supervision
- Cash counting
- Team supervision
- Employee motivation
- Training and mentoring
- Goals and performance
Timeline
Home Health Aide
Nevada Best Pca
05.2023 - Current
Front-end Supervisor
Ross
06.2022 - Current
Supervisor
Lowes Home Improvment
09.2008 - Current
General -
Clover Park High School