Christine Iannotti
Charleston,SC
Summary
I began my restaurant employment experience at Lanzi's on the Lake in 2012. I started as a hostess, moved onto bar tending and finally waitressing where I discovered my niche in a restaurant. Throughout the next 10 or so years I was employed here while in college. I briefly moved to Staten Island, NY because of my then partner's career, and was fortunate to experience serving in a finer dining environment at an Italian-Asian fusion restaurant, Mr. Ciao. At this same time I began my nanny career by taking care of a 3 month old little girl for a great family. I ended up moving back upstate and continued to nanny for 6+ families over the last 6 years. I found myself missing the hustle and bustle of the industry. I began at Olde English Pub as a waitress for the last 9 months before relocating to Charleston, where I now call home and hope to continue my employment in the restaurant industry. I thrive in the fast pace, hospitality and providing the customer with a unique and enjoyable experience while they dine.
Overview
11
11
years of professional experience
Work History
Waitress
Olde English Pub
02.2023 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new servers on restaurant policies and procedures.
Nanny
Andrea Stupp
04.2019 - 09.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
- Assisted children with homework assignments and special projects across different subjects.
House Cleaner
Self
01.2017 - 08.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Completed personalized tasks for each client.
Waitress
Lanzi's On The Lake
06.2012 - 12.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Waitress
Mr. Ciao
02.2018 - 12.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Psychology
SUNY At Binghamton
Binghamton, NY06.2016
Associate of Science - Psychology
Tompkins-Cortland Community College
Dryden, NY06.2013
High School Diploma -
Gloversville High School
Gloversville, NY06.2011
Skills
- Cool Under Pressure
- Multi-tasking
- Great communication skills
- High-Volume Dining
- Menu Memorization
- Hospitality and Accommodation
- Bartending
References
Addie Crenshaw- manager Olde English Pub (845)-489-0300
Andrea Stupp- mother to children I nannied for (518)-312-2395
Christopher Lanzi- owner and manager at Lanzi's on the Lake (518)-866-1718
Timeline
Waitress
Olde English Pub
02.2023 - 10.2023
Nanny
Andrea Stupp
04.2019 - 09.2023
Waitress
Mr. Ciao
02.2018 - 12.2018
House Cleaner
Self
01.2017 - 08.2023
Waitress
Lanzi's On The Lake
06.2012 - 12.2021
Bachelor of Science - Psychology
SUNY At Binghamton
Associate of Science - Psychology
Tompkins-Cortland Community College
High School Diploma -
Gloversville High School
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