Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christine Johnson

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender/Server

Rooster's Wings
09.2018 - 07.2025
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new staff on drink preparation and service standards, fostering team collaboration.
  • Delivered exceptional customer service in high-pressure dining environments.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Bartender

Drake's
03.2023 - 03.2025
  • Crafted and served a wide range of cocktails and beverages, ensuring customer satisfaction.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Huber's Orchard and Winery
08.2016 - 12.2017
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided support during marketing initiatives, utilizing knowledge about wines produced at the facility when promoting them at industry conferences or trade shows.
  • Engaged customers during tastings, providing knowledgeable recommendations based on individual preferences and tastes.
  • Educated patrons on proper wine tasting techniques, demonstrating how to fully appreciate different flavors and nuances.

Sandwich Artist

Jimmy John's Gourmet Sandwiches
02.2015 - 04.2017
  • Crafted high-quality sandwiches, ensuring adherence to customer preferences and dietary requirements.
  • Trained new team members on sandwich preparation techniques and customer service standards.
  • Managed inventory levels, minimizing waste through effective stock rotation and ordering practices.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.

Sales Associate

Forever 21
06.2014 - 08.2016
  • Trained new associates on store policies, procedures, and customer service standards.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Delivered exceptional customer service by understanding and addressing diverse client needs.
  • Increased productivity with effective multitasking skills while managing multiple priorities in a fast-paced retail setting.
  • Greeted customers and provided outstanding customer service.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.

Warehouse Worker

Ulta Warehouse
10.2013 - 06.2015
  • Maintained accurate inventory records using warehouse management systems.
  • Coordinated with team to optimize layout for improved workflow efficiency.
  • Operated packaging machinery to ensure efficient workflow and accurate packing of products.
  • Inspected incoming materials for quality compliance before processing orders.
  • Selected and packed items accurately according to customer orders.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.

Education

High School Diploma -

Romeoville High School
Romeoville

Skills

  • Strong multitasking

  • Customer service

  • Highly reliable and responsible

  • Team player attitude

  • Strong work ethic

  • Server/bartender training

  • Liquor, wine, and food service

  • Positive and professional

  • Patience and tolerance

  • Servsafe certified

  • ATC licensed

Certification

  • ATC (Alcohol and Tobacco Commission )
  • Servsafe certification

Timeline

Bartender

Drake's
03.2023 - 03.2025

Bartender/Server

Rooster's Wings
09.2018 - 07.2025

Bartender

Huber's Orchard and Winery
08.2016 - 12.2017

Sandwich Artist

Jimmy John's Gourmet Sandwiches
02.2015 - 04.2017

Sales Associate

Forever 21
06.2014 - 08.2016

Warehouse Worker

Ulta Warehouse
10.2013 - 06.2015

High School Diploma -

Romeoville High School

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Christine Johnson