Christine Kish
Las Vegas
Summary
26+ years of organized and efficient Unit Program Coordinator with a track record of maintaining high productivity levels and meeting tight deadlines. Specialize in program development, resource management, and compliance monitoring. Excel in communication, leadership, and problem-solving, ensuring seamless coordination across diverse teams and projects.
Overview
30
30
years of professional experience
Work History
Unit Program Coordinator
DoD-Air Force 926 Aerospace Medicine Squadron
Las Vegas
10.2019 - Current
- In my position with the 926 Aerospace Medicine Squadron I am the primary point of contact to the squadron commander/director for all administrative support programs: task management, cyber security liaison (CL), Government Travel Card (GTC) program, Defense Travel System (DTS) administrator /reviewer, Unit Security Manager, Government Purchase Card (GPC) cardholder, supply technician, fitness program.
- I also serve as liaison with personnel flights on personnel issues and assists in the oversight of my organizations manpower requirements.
- I am responsible for the preparation, maintenance, and deposition of required administrative reports and other correspondence.
- Assists commander/director in accomplishing all necessary internal operations to include administrative training, security, development of organizational operating instructions and regulations, and personnel assistance.
- Acts as the point of contact for all newly assigned personnel; orients them regarding the basic functions of the organization, introduces them to key personnel and schedules their initial training/orientation requirements.
- Proposes alternate approaches to management to more efficiently operate programs.
- Assists in planning for and coordinating the implementation and compliance with higher echelon policy and procedural requirements in the area of administration.
- Disseminates information concerning new or changed procedures/regulations.
- Based on administrative support program requirements, determines administrative needs, and assures these needs are met.
- Instructs others on changes in administrative policies and procedures.
- Identifies and implements processes which can be improved or made more efficient through application of automated technology or other methods.
- Trains, orients, directs, and oversees the duties and work products of squadron POCs.
- Suspenses and/or prioritizes work.
- Assigns suspenses to all staff personnel to support the commander/director.
- Collects, organizes, and compiles data in order to recommend actions to the commander/director.
- Conducts reviews and briefings on all facets of management functions with recommended courses of action for resolving problems.
- Conducts studies, inquiries, and surveys to determine compliance with program requirements.
- Responsible to ensure assigned members are aware of individual requirements established by law and/or policy.
- Stays abreast of current personnel issues and provides explanations of personnel-related requirements, regulations, and procedures to supervisors and managers.
- Determines the necessary steps to perform the full range of administrative functions associated with personnel assignments, promotions, and performance evaluations.
- Generates and processes required military and civilian personnel transactions.
- Monitors military personnel action requests, tracks personnel, manpower, and training transactions as documentation flows through the office and provides status reports to management.
- Monitors preparation of performance reports, reviews for accuracy and consistency with available guidelines, and ensures timely submission.
- Coordinates work efforts affecting organizational personnel with appropriate offices and resolves conflicts.
- Serves as the point of contact for both civilian and military position utilization.
- Maintains manpower manning documents.
- Reviews requests for revised manpower authorizations and makes recommendations for approval or disapproval as required.
- Receives changes to UMD and notifies appropriate officials and follows up with appropriate action.
- Provides guidance to supervisors relating to military and civilian manpower requirements, organizational structure, authorization and utilization of positions, military-civilian mix, skills imbalance.
- Reviews requests for military and civilian fills.
- Reviews requests for civilian over hires.
- Reviews all projected movements of authorizations.
- Develops, establishes, updates, and maintains office procedures and records/files of various types to ensure effective and efficient operation of the office.
- Provides advice and guidance to staff in the organization on administrative, clerical, and procedural requirements.
- Assists other clerical staff in locating and selecting the appropriate guidelines, references, and procedures for application to specific cases.
- Updates tracker or suspense files for unclassified documents as required.
- In accordance with established procedures prepares, consolidates, submits, and maintains time and attendance.
- Assists project officer in making arrangements for command sponsored events ensuring proper protocol is followed.
- Requisitions office supplies, printing support, and related materials and services.
- May be responsible for the receipt, control, logging, and safekeeping of classified material received.
- Ensure consistency and regulatory compliance by advising the Commander and office staff in accordance with rules, regulations, and policies.
- Supervisor: Lt Col Larry Yu (702-652-0727)
Unit Program Coordinator
DoD- Air Force 99th Security Forces Squadron
Las Vegas
08.2010 - 10.2019
- I directly assist the 99th Security Forces Commander (CC) in the management of the Commander's Support Staff (S1) by managing all administrative support program functions.
- As the Civilian personnel in charge, I administer programs and serve as the primary source of information.
- I am responsible for the preparation, maintenance, and the deposition of required administrative reports/correspondence.
- I suspense and prioritize work for the CC as well as assign suspenses to all staff personnel.
- I collect, organize, and compile data in order to recommend actions to the Commander.
- I assist the CC in accomplishing necessary internal operations which consists of administrative training and personnel assistance.
- I am the POC for newly assigned military/civilian personnel; orient those regarding basic functions of the organization; introduce them to key personnel and schedules their initial training/in-processing brief.
- I serve as the primary POC and operator of all administrative support programs such as task management, Government Travel Card (GTC) program, Drug Demand Reduction program, Weighted Airman Promotion System program, fitness program, military LeaveWeb program, FARM and civilian timecard program.
- I am responsible for maintaining these programs and ensuring the members are in compliance with each program.
- I am tasked with instructing members/staff on changes in administrative policies/procedures.
- I am responsible for identifying and executing processes which can be improved by using different automated technology or other methods.
- I train, orient, direct and oversee the duties and work products of members within the Commander's Support Staff/S1 as well as other squadron POCs.
- Supervisor: TSgt Chunte Gonzalez (702-652-7436)
Human Resources Technician (Lead)
DoD - Air Force - Civilian Personnel Office
Las Vegas
05.2008 - 08.2010
- Organized and summarized information from files for specialists.
- Verified position vacancies authorizations against Unit Manpower Documents.
- Conducted accurate in-processing of new employees and provided information on routine entitlements such as leave, health/life insurance, retirement, pay as well as administered oath of office.
- Provided information on staffing procedures, application processes, job vacancy announcements, etc.
- Used varied functions of multiple office automation software to produce a wide range of documents formats, etc.
- Updated training, awards, and appraisal information within pre-established deadlines.
- Documents and reports are completed within pre-established deadlines.
- Registered military spouses and other employees in the Priority Placement Program.
- Completed required registration forms.
- Determined candidate registration eligibility, registration period, referral priorities, grades, pay systems, skills and qualifications.
- Obtained required supporting documents and inputted requisitions into the Automated Stopper and Referral System.
- Maintained continuing coordination with AFPC staffers in the MSP registration.
- Maintained logs and supporting program files.
- Coordinated all new hires and transfer-ins with Staffing Specialist and Air Force Personnel Center to ensure new employee or transfer-in has met all pre-employment requirements.
- These requirements include scheduling physicals, providing security paperwork and submitting to OPM for all clearances; performing Installation Record Checks (IRCs) for certain medical positions that have regular contact with children.
- This entails gathering information from Nellis AFB and where the candidate lived in the previous 2 years to include their Dr office, and local police department.
- Also verify suitability.
- Printed and created folders for SF-52s, Requests for Personnel Action (RPA) and logged into automated system.
- Provided information to staffing specialist on status of recruitments, classification and other actions on the RPA.
- Served as primary Equipment Custodian for the flight.
- Documented computer equipment requirements.
- Completed appropriate paperwork and coordinate with appropriate functions to properly dispose of old equipment.
- Ensure paperwork for unserviceable/out-of-date equipment is complete no more than 30 days after determination to dispose of equipment.
- Served as administrative assistant courteously receiving/directing telephone callers/visitors and provided clear and complete information that addresses complex or procedural issues.
- Compiled information and prepared forms and other documents required to complete actions.
- Acted as the Student Temporary Employment Program Manager for Nellis AFB.
Human Resources Specialist (Recruitment & Placement)
DoD - Air Force - Civilian Personnel Office
Las Vegas
03.2009 - 03.2010
- Temporarily promoted to be the sole HR Specialist for the 2009 Summer Hire program hiring 92 students for over 15 organizations on Nellis AFB.
- Our base decided to do local recruitment so everything was performed here at Nellis.
- I coordinated local, Air Force, and OPM priorities for the positions to be filled and made qualifications determinations.
- I created the vacancy announcements for the 3 types of positions recruited for.
- I coordinated dissemination of vacancy announcements with local high school and college counselors as well put the announcements on-line and advertised on base.
- Performed all rating and ranking procedures.
- Created appointment and termination RPAs to include the coding of the RPA.
- Performed CVIP for all 92 RPAs.
- Coordinated 52 physicals for those going in labor and lifeguard positions with Flight Medicine.
- Extended job offers, established reporting dates and ensured all pre-employment requirements were met to include collecting all forms, performing Installation Records Checks for those working as lifeguards and those working at the Child and Youth Centers.
- Determined what organization each student would be assigned to and created databases to track this.
- Performed in-processing briefings all summer ensuring they were briefed by payroll at the same time to decrease pay problems.
- Dealt with supervisors on various issues with students to include placement of surplus students in one organization who didn't have enough work into another, or students leaving early and backfilling behind their position, or students quitting due to illnesses.
- Counseled supervisors on keeping students on board after 90 day period and the STEP program.
- Coordinated with AFPC, AFMA and Payroll to work pay issues.
- Supervisor: Stephanie Latham (702-652-0202)
Human Resources Technician (Staffing & Placement)
DoD - Army - Civilian Personnel Operations Center
Fort Richardson
10.2004 - 07.2007
- Performed a variety of moderately complex human resources staffing and recruitment support duties for GS and WG employees in Alaska, Hawaii, and Japan.
- Developed new vacancy announcements and applied qualification standards and ranking procedures for external or internal recruitment action for GS and WG actions.
- Reviewed personnel requests, research, select, interpret and apply rules, regulations, procedures and guidelines to determine appropriate actions adhering to regulatory compliance.
- Determines the nature of staffing action and source of candidates (merit promotion, applicant supply file, DEU or outside sources, VRA, or OPM).
- Determines if placement priorities (DoD Stability of Employment Program, re-promotion eligibles, RPL, PPP, etc) are appropriate.
- Built requisitions in Resumix for vacancy announcements, created and track self-nominations to requisition.
- Rated and ranked, pulled referrals from Resumix and reviewed for accuracy candidates for consideration.
- Explained qualification decisions, recruitment strategy, as required to CPAC and Managers.
- Determined appointment eligibility (EO, Transfer, reinstatement, VRA, Overseas Family Member Preference, Handicapped, etc.) and that minimum qualifications were met.
- Issued both Merit Promotion and Delegated Examining referral lists through Resumix and Web Based Referral.
- Adhered to MPP and DEU rules and regulations.
- Extended job offers to applicants through use of a Commitment Checklist which were sent to advisory center for formal job offer.
- Assured procedural requirements and established deadlines are met.
- Reviewed changes in legislation and DoD higher level component policies and interpret and apply regulations.
- Coded a full range of personnel actions including the more difficult and complex ones to include breaking down a person’s personnel actions to correct a pay issue.
- Review personnel action requests for accurate coding, sufficient supporting documentation, correct pay, entitlements and benefit determinations.
- Completed missing items and resolved discrepancies.
- Served as PPP POC for Alaska PPP registrants.
- This required uploading PPP files and maintaining PPP files.
- Assured PPP matches are worked in a timely manner adhering to PPP regulations.
- Monitors and works QC errors, pay rejects, suspenses, and non-competitive actions for Alaska and Japan.
- Evaluated Official Personnel Folders (OPF) and files to assure compliance with personnel, legal and regulatory requirements including Executive Orders, Veteran’s Preference, agency (army) specific regulations, and internal policies and procedures.
- Received and responded to technical inquiries and requests for assistance regarding personnel actions, payroll, and benefits.
- Uses word processing equipment, electronic typewriters that have software, and/or personal computers to create, copy, and edit, store, retrieve, and print a variety of standardized documents.
- Made insertions and deletions and may move material from one place to another.
- Supervisor: Wendy Livingston (907-384-7252)
Personnel Assistant
Federal Aviation Administration
Anchorage
07.2001 - 10.2004
- Provided direct assistance to the following lines of businesses: ARC, Flight Standards and ANI.
- For these LOBs I perform the following tasks: Develop new vacancy announcements, including setting up file, job analysis, and job documentation, and referral lists for each vacancy.
- Make employment offers and in-process new employees.
- In-Process personnel actions to include but not limited to new hires, promotions, temporary promotions, details, changes to lower grade and other personnel actions.
- Provide automation assistance (updating databases, creating new databases, retrieving information for employees/customers, etc.).
- Process employee benefits actions (TSP, FEGLI, Health Benefits, etc.).
- Answer questions from managers/supervisors/employees pertaining to pay, benefits, hiring/employment etc.
- Provide day to day administrative assistance for AAL-14 staff to include but limited to payroll, OPF filing, and copying material for various projects, FOIA requests, and EEO cases, making packages for employment, retirement, benefits, and recruitment.
- Serve as the Career Fair liaison for the Human Resource Management Division by attending many of the local career fairs providing information about how to apply for federal and FAA jobs, what jobs are opened in the Alaskan Region and other pertinent information related to FAA careers.
- Supervisor: Joann Everett (907-271-5371)
Personnel Clerk
Federal Aviation Administration
Anchorage
08.1998 - 06.2001
- Provided technical and administrative assistance to staffing specialists, managers, employees, and former employees.
- Updated SF-52s and process routine and complex personnel actions.
- Alaskan Region employees.
- Performed breakdowns of personnel actions to make corrections to personnel record.
- Processed Thrift Savings Plan (TSP), Federal Employees Group Life Insurance (FEGLI) and Health Benefits (FEHB) Open Season changes for all Alaskan Region employees.
- Act as POC and provide consultative services regarding the various programs and options.
- Established and maintained the Official Personnel Folders (OPF).
- Perform routine maintenance and file various forms and personnel actions.
- Prepare and mail-out OPFs of all transferred and separated employees per OPM’s Recordkeeping Guidelines.
- Track sent OPFs in our OPF tracking database I created.
- Served as the point of contact for the TALX program, FAA’s automated employment verification system.
- I provide information to employees and lenders about how to obtain and use this service.
- In-processed new hires and transfers.
- Perform orientation providing employment forms and consultation about our pay systems, leave, benefits and other general/specific information about the FAA and the Federal government.
- Prepared various letters, memorandums, position descriptions, reports and spreadsheets from draft regarding employment, pay, benefits, HR processes and other personnel issues using various automation and software applications.
- Recruitment Coordinator.
- Coordinate with outside agencies our attendance to job fairs as well as provide consultative services at all the job fairs.
- Coordinate the attendance of subject matter experts to provide in-depth information about positions.
- Consult job seekers about FAA’s job vacancies, job qualifications, hiring processes and employment forms.
- Requisition job fair supplies and create job fair pamphlets.
- Inputted, maintained and extracted data from the FAA’s automated personnel and payroll systems to provide information to and/or for staffing specialists, employees, supervisors, and payroll specialists.
- Performed pay setting for new and current employees for a wide range of positions within the FAA’s 4 pay systems (Core Compensation, Air Traffic Controller Pay, FG/GS and Wage grade) as well as provide consultative services about each pay plan.
- Provided consultation services to employees regarding pay, benefits, leave, personnel actions, retirement, payroll issues and HR processes.
- Calculated service computation dates (SCD) for new and current employees.
- Also performed “good time” reviews and calculated “good time” for Air Traffic Controllers.
- Make changes to SCD in our automated personnel system.
- Maintained and referenced personnel reference materials.
- Reviewed incoming and outgoing job applications, documents, and forms for completeness and correct signatures.
- Created internal/external job vacancy announcements.
- Supervisor: Bobbie Gossweiler (907-271-5756)
Clerk/Typist
Federal Aviation Administration
Anchorage
09.1996 - 08.1998
- As a clerk/typist I provided assistance to the Personnel Assistants and Specialists in the Human Resources Management Division.
- Processed less complex personnel actions such as within grade increases, awards, and benefits using the Integrated Personnel and Payroll System (IPPS) and the Consolidated Personnel Management Information System (CPMIS).
- Extracted data from IPPS and CPMIS for employees, assistants, and specialists.
- Prepared various letters/memos to be sent to employees.
- Maintained and updated office files such as the position descriptions, OPFs, employee performance folders, MPP folders (opened and closed).
- Maintained and updated employment, retirement, and benefit forms for the office.
- Made employment, retirement, and benefit packages.
- Performed many clerical tasks such as answering main division phone line, copied various materials for major projects, EEO Cases, FOIA requests, and data entry for our various databases.
- Supervisor: Bobbie Gossweiler (907-271-5753)
Office Aid
Federal Aviation Administration
Anchorage
06.1995 - 09.1996
- Filed documents in the OPFs, and EPFs.
- Made copies for files, employees and specialists.
- Distributed mail and computer printouts to appropriate specialist and assistant.
- Prepared labels for letters, files, and OPFs.
- Prepared letters for people transferring in and out of region (IPP, CAO-In/Out).
- Did minor inputting into CPMIS and data extraction.
- Answered main division telephone line directing calls to appropriate specialist or assistant.
- Shredded old privacy old material and cleaned up the file room organizing materials and folders.
- Sent out official personnel folders (OPFs) every 6 months of employees who have transferred, separated, retired, etc.
- Supervisor: Babara Marshall (907-271-5645)
Education
Bachelor's degree - Criminal Justice, Psychology
University of Alaska Anchorage
Anchorage, AK, United StatesSkills
- Program Coordination
- Personnel Management/systems
- Federal Compliance
- Project Management
- Team Leadership
- Team Leadership
- Communication Skills
- Data Analysis
- Process Improvement
- Training Development
- Communication Skills
Timeline
Unit Program Coordinator
DoD-Air Force 926 Aerospace Medicine Squadron
10.2019 - Current
Unit Program Coordinator
DoD- Air Force 99th Security Forces Squadron
08.2010 - 10.2019
Human Resources Specialist (Recruitment & Placement)
DoD - Air Force - Civilian Personnel Office
03.2009 - 03.2010
Human Resources Technician (Lead)
DoD - Air Force - Civilian Personnel Office
05.2008 - 08.2010
Human Resources Technician (Staffing & Placement)
DoD - Army - Civilian Personnel Operations Center
10.2004 - 07.2007
Personnel Assistant
Federal Aviation Administration
07.2001 - 10.2004
Personnel Clerk
Federal Aviation Administration
08.1998 - 06.2001
Clerk/Typist
Federal Aviation Administration
09.1996 - 08.1998
Office Aid
Federal Aviation Administration
06.1995 - 09.1996
Bachelor's degree - Criminal Justice, Psychology
University of Alaska Anchorage