Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Koepp

Montgomery

Summary

Resourceful and composed professional with a diverse background in customer service and administrative support. Known for reliability and effective communication, consistently enhancing customer satisfaction and ensuring smooth operations in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Customer Service Cashier

7/11 Convenience Store
New Braunfels, TX
05.2024 - 01.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and resolved issues promptly.
  • Maintained accurate cash drawer balance throughout shifts.
  • Provided exceptional service, enhancing overall customer experience.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

School Crossing Guard

All City Management
New Braunfels, TX
01.2022 - 12.2024
  • Monitored traffic flow to ensure safe crossings for children and pedestrians.
  • Communicated effectively with students, parents, and drivers to enhance safety awareness.
  • Collaborated with school officials to identify potential hazards near crossing zones.
  • Trained new crossing guards on safety protocols and emergency procedures.
  • Coordinated with law enforcement to address traffic concerns during peak times.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.

Administrative Assistant

Bullard's Services
New Braunfels, TX
08.2011 - 12.2023
  • Coordinated office operations to enhance workflow efficiency and maintain organization.
  • Developed and maintained filing systems, improving document retrieval speed and accuracy.
  • Assisted in preparing reports and presentations, contributing to informed decision-making processes.
  • Implemented process improvements that reduced administrative response times and increased productivity.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Home Health Aide

The Med Team
New Braunfels, TX
06.2018 - 01.2023
  • Assisted patients with daily activities, ensuring comfort and safety in home environments.
  • Administered prescribed medications while monitoring patient responses and reporting changes to healthcare professionals.
  • Developed personalized care plans in collaboration with nursing staff to meet individual patient needs.
  • Trained new aides on best practices for patient care and effective communication strategies.

Education

No Degree - Medical Administrative Assistant

Texas Lutheran University
Seguin, TX

Associate of Arts - Business Administration

Central Christian College of Kansas
Online
01-2027

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Customer complaint resolution
  • Cash management
  • Payment processing
  • Payment collection
  • Data entry proficiency
  • Multitasking and organization

Timeline

Customer Service Cashier

7/11 Convenience Store
05.2024 - 01.2025

School Crossing Guard

All City Management
01.2022 - 12.2024

Home Health Aide

The Med Team
06.2018 - 01.2023

Administrative Assistant

Bullard's Services
08.2011 - 12.2023

No Degree - Medical Administrative Assistant

Texas Lutheran University

Associate of Arts - Business Administration

Central Christian College of Kansas
Christine Koepp